What's up with the mogul keyboard?

[agbiggs]

I just got a mogul to replace a faulty apache, and while I like it overall the keyboard is pretty much unusable. When I hit the keys either nothing happens or I get multiple letters, so much so that I've started using the on-screen keyboard instead. Are there any fixes to this to adjust the keyboard sensitivity, is this an issue with all moguls or just particular to mine? Any help appreciated!