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  #21 (permalink)  
Old 01-15-2009, 11:37 PM
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Re: My sprint mogul was working fine this morning then... it freaked out.

Quote:
Originally Posted by BigDiesel07 View Post
I hope.. But probably not.. Self-inflicted damage does little to woo a Sprint Service Rep..
Remind me to never listen to you again.....

Guess why? I just got off the phone with Asurion. A HTC DIAMOND will be at my doorsteps in 1-2 business days!!!!!!!!!!!!!!!!!!!!!!!

Phone Call:

Ring Ring

Press this button to do this, blah blah blah

On hold for less than a minute.

Asurion: Welcome to the goodburger, home of the goodburger, may I take your order.

Me: Yeah..... (I tell my story)

Asurion: We have to order the phone so we are offering some other devices instead so you don't have to wait.

Me: What are the choices

Asurion: Blah blah blah, TOUCH DIAMOND, blah blah blah

Me: I'll take the diamond, seems like a popular phone.

Asurion: 50 bucks please. You may add it to your credit card or sprint account.

Me: Sprint account

Asurion: Ok, I just made the order. You can choose free express shipping (1-2 business days) or $20 to have it here by Saturday.

Me: Free express

Asurion: You will get your phone, send the mogul back within 10 days.

Me: Thanks

Asurion: Bye



He also said that instead of just sending a phone and charger. They are sending the full box with accessories and goodies.

w00t!!!!!!!!!!!
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  #22 (permalink)  
Old 01-16-2009, 12:16 AM
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Re: My sprint mogul was working fine this morning then... it freaked out.

Well.. I am happy I am wrong then!

Congrats!
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  #23 (permalink)  
Old 01-16-2009, 01:00 AM
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Re: My sprint mogul was working fine this morning then... it freaked out.

Thanks!
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  #24 (permalink)  
Old 01-16-2009, 01:14 AM
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Re: My sprint mogul was working fine this morning then... it freaked out.

You will love that Diamond too!
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