Bright Spot on Screen

**drewcam888** · #1 (**permalink**) 01-05-2009, 11:14 AM

I noticed what I call a bright spot on my screen yesterday. The spot is about 1/8" by 1/8" and is slightly brighter than the area around it. The spot is very noticeable on the white Verizon splash screen. I have only had the phone for 30 days. Should I try to return the phone or is that not a problem they will replace for.

**Hafrust** · #2 (**permalink**) 01-05-2009, 11:18 AM

It's a known issue with 6800's. Go ahead and get it replaced.

tc32brat · #3 (**permalink**) 01-05-2009, 11:22 AM

that spot has happen to many people. I wouldn't waste time getting it replaced.

**Hafrust** · #4 (**permalink**) 01-05-2009, 11:30 AM

Seriously? A product has a defect and just because they made many the same way it's somehow ok?

**drewcam888** · #5 (**permalink**) 01-05-2009, 11:35 AM

I should have searched before i posted. I now see that many people have the problem

**Hafrust** · #6 (**permalink**) 01-05-2009, 11:42 AM

lol..No worries. Good luck with the replacement.

Calebz · #7 (**permalink**) 01-05-2009, 06:31 PM

Since some people have gotten a new Touch Pro under insurance replacement, do you think one might finagle an upgrade because of a bright spot?

I have had one since my phone was 2 weeks old. I have ignored it. But if it is to my benefit.....

**Hafrust** · #8 (**permalink**) 01-05-2009, 06:33 PM

Honestly, it depends on who you talk to. Your mileage will vary with different reps you speak with. Chances are you will get another 6800, but you never know.

**PDAPhoneJunkie** · #9 (**permalink**) 01-05-2009, 07:18 PM

Very well known issue. Also, if you're gonna get the 6800 replaced with another one then make sure it is brand new, I got a refurb which was nothing but junk and came with a white spot. They don't care about it, I know it is stupid but they let phones that are half way done pass the the refurb test. The last replacment I got didn't have the white spot but got it after a week or two. I am keeping it though because only God knows what can be wrong with the next one I get...

nelly04 · #10 (**permalink**) 01-05-2009, 07:36 PM

I got a white spot on the lower left corner of my screen and can see it on all bright colors. Ive had this for a very long time but I learned to deal with it. As long as the phone works fine, im fine!