Problems with Mogul freezing etc.

HTCotta · #1 (**permalink**) 08-25-2008, 02:39 PM

Hey, I'm kind of new here, i've been on the forums for a month or two and have found some valuble info (thanks) and never had a need to post...until now. I'm running the official Sprint/HTC Rom with Sprint TV etc. and I do have quite a few third party programs and the phone is behaving strangly in that some applications cause the phone to freeze...but not completly. I can always get back to the home screen right away by pressing end and the start button also always works instantaneously. The program that seems to do this every time is just the OEM Notes program. Has anyone experienced anything like this? I know it's a longshot but any suggestions would be greatly appreciated. Thanks for your time if you read all that and thanks in advance for your help if you're posting.

sinclairj75 · #2 (**permalink**) 08-25-2008, 02:49 PM

Sounds like you are probably using quite a bit of memory in the phone which would cause your phone to act sluggish or freeze up. Look under system settings and see how much free memory you have. You may need to search for a clean up program like memmaid or something like it

HTCotta · #3 (**permalink**) 08-25-2008, 03:07 PM

I am currently running with 56% RAM free. I have the Oxios utilities to free up ram I do not believe that is the problem. The phone is very fast in almost every program there are just a few that freeze it and I don't know what the reason for this would be.

**Geekcop** · #4 (**permalink**) 08-25-2008, 03:11 PM

Welcome to Geekdom! The thing to remember about the Mogul/6800 is that it has a very limited amount of RAM, either 32 or 64 MB (don't remember which). Couple things you'll want to do. First, as sinclairj75 suggested is get a cleanup utility, either MemMaid or SKTools and get rid of the accumulated internet debris. This can take up a tremendous amount of space. Next, a task manager would be helpful. This will allow you to see if you have any programs running in the background,which will slow things way down. It will also allow you to actually close these programs. WM only minimizes programs when you "X" out of them. A couple suggestions are MagicButton (freeware), SmallMenu or WisBar.

HTCotta · #5 (**permalink**) 08-25-2008, 03:34 PM

Nothing is running, It doesn't appear to be a memory problem. I know about the X button not closing programs and i know how to end them. I have a task manager and it shows that nothing is running but when i try to read a message or go into notes the phone freezes kind of halfway between that screen and my today screen. I can get back to the today screen instantaneously by pressing end and everything works fine and fast as usual until i try messaging or notes again and they freeze up.

c@rL0$ · #6 (**permalink**) 08-27-2008, 12:55 AM

Quote:

Originally Posted by HTCotta

Nothing is running, It doesn't appear to be a memory problem. I know about the X button not closing programs and i know how to end them. I have a task manager and it shows that nothing is running but when i try to read a message or go into notes the phone freezes kind of halfway between that screen and my today screen. I can get back to the today screen instantaneously by pressing end and everything works fine and fast as usual until i try messaging or notes again and they freeze up.

Maybe the programs you are using aren't fully compatible with WM 6.1.

I had issues with IM+ and HTC Home and had to get newer versions in order to stop the locking and the shutdown of the programs.

On another note. Where do you have your programs saved to? Main Memory or SD card. Make sure that you are not running out of memory on either. That could be an issue as well.

HTCotta · #7 (**permalink**) 08-27-2008, 12:57 AM

Quote:

Originally Posted by c@rL0$

Maybe the programs you are using aren't fully compatible with WM 6.1.

I had issues with IM+ and HTC Home and had to get newer versions in order to stop the locking and the shutdown of the programs.

On another note. Where do you have your programs saved to? Main Memory or SD card. Make sure that you are not running out of memory on either. That could be an issue as well.

My programs are installed to the device and there is plenty of room left there. The cabs i used to install them are on the storage card but that doesn't matter does it?

**puff** · #8 (**permalink**) 08-27-2008, 12:59 AM

Quote:

Originally Posted by HTCotta

My programs are installed to the device and there is plenty of room left there. The cabs i used to install them are on the storage card but that doesn't matter does it?

Nope, Storage Card is not affected during hard reset, to be sure though... remove it

c@rL0$ · #9 (**permalink**) 08-27-2008, 01:07 AM

Quote:

Originally Posted by HTCotta

My programs are installed to the device and there is plenty of room left there. The cabs i used to install them are on the storage card but that doesn't matter does it?

Try to find an updated CAB for the programs you use. Incompatibility with WM6.1 could be the issue.

HTCotta · #10 (**permalink**) 08-27-2008, 12:10 AM

Bump. Any more ideas?