mic not working

[jpwhre]

noobie here, i got mic issues. didn't know at first how to flash, straight out of box i sent titan to to0. when it came back, i had no mic, nor a speed dial or voice command function. when making notes and add voice note, it shows recording. but when stopped, it just beeps, and nothing. have 2 titans, so i know what it's suppossed to do. did wm6.1 flash rom 3.56 other day myself, has voice commands and when you make a call and blow into mic, you can hear static, but person on othe end don't hear. and it still just beeps on voice notes. any thoughts? and abyone know epst code for this rom? need to change msid and mdn over to cricket again and code isn't 000000 like the wm6 rom before.