can sprint really void warranty/insurance for software

[pierocksmysocks]

Sigh. Here's a simple way of putting things... if you buy a new car from a dealership it comes with a warranty right? If you make an modifications to that car, ie: new intake, different heads, or whatever.. that voids your warranty even if you take your car in for having electrical problems with your speedometer or something.

Same situation with your phone. Sprint's not to be held accountable for you installing non-sprint released software for your handset irreguardless if that's the actual issue with your phone or not. If you're having an issue with your handset, for the love of god just flash to a stock rom. Save you and them some trouble. Me personally.. I handle the training of the techs in my market because we're an affiliate network and do things a little different. They know how to spot a handset with a cooked rom, and their instructions are to straight up tell you to go home and flash it back to a stock rom then come back. If we accept your handset in for warranty issues and ship then back to be worked on, we don't get any credit back from the manufacturer because of that rom you installed. So basically we're screwed out of the money it costs to replace the handset for you.

General rule of thumb... use common sense, might just save a few headaches.