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06-20-2008, 08:59 PM
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Re: can sprint really void warranty/insurance for software
Sprint has a policy that states if you go in there with a custom ROM on your phone, you have voided the warranty and will have to go through the insurance company at that point. They mark them as damaged beyond repair.
Its not technically illegal to flash your phone with other ROMs, however, Sprint is well within their rights to tell you that you have voided your warranty in doing so.
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06-23-2008, 05:22 AM
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Re: can sprint really void warranty/insurance for software
Quote:
No, they're not... Brush up on the Magnus-Moss act... US Code - Title 15, Chapter 50, Sections 2301-2312 IOTW, you can't deny a warranty claim based on the alteration of the product UNLESS that alteration caused the failure. Changing software will NOT cause physical damage (yes, there are exceptions, I know). Note only can they not deny the warranty claim, but they have to PROVE it was your modification that caused the damage for it to NOT be covered. All the 'oh, well you put tint on your car, so you voided your warranty, it doesn't matter that your engine blew up' is complete BS. So is Sprint not wanting to replace a phone claiming software invalidates the warranty.
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