Unable to connect to Verizon after ROM Update

[Gulanowski]

Originally Posted by Nickles

you need to call Verizon and get a new 'aKey'... you tell them you hard reset your phone, and now it says you can't authenticate.....
you will only need to do this once, after your radio upgrade.. subsequent ROM flashes, you will not have to worry about this.

Thanks Nickles, I'm holding now. Is there any way to update the RAM of Verizons technical department to have them answer the phone faster, lol.

[Nickles]

Originally Posted by Gulanowski

Thanks Nickles, I'm holding now. Is there any way to update the RAM of Verizons technical department to have them answer the phone faster, lol.

i've actually found their tech support to be pretty quick !
good luck either way. .dont' worry about writing the AKEY down that they give you.. it's a useless number and can only be used the 1 time..
hopefully you'll get a good tech on the line who will just make this a 2 minute phone call , instead of 20 minutes of troubleshooting..

[Gulanowski]

Originally Posted by Nickles

i've actually found their tech support to be pretty quick !
good luck either way. .dont' worry about writing the AKEY down that they give you.. it's a useless number and can only be used the 1 time..
hopefully you'll get a good tech on the line who will just make this a 2 minute phone call , instead of 20 minutes of troubleshooting..

He's doing a bunch of crap, Having me reboot and all. I dont want to mention the A key though.

What is the stock ROM on the XV6800? I know it is 2.09xxx, in case he asks, but what is it exactly?

EDIT: Im all set, after about 20 minutes he got it working. Thank god I'll never have to go through that again