mogul, red green blue screen? - Page 3

burtj · #21 (**permalink**) 10-09-2009, 03:31 PM

My phone is having the red, green, blue and white screen problem and I am able to get around it by just plugging in a charger or the wired headset. The other thing i noticed on my phone is that the sound is not working. If I do a reboot ... the sound will work for a little while, then it stops working. The sound will work if i plug in my wired headset .. which is a royal pain. Anyone else having this problem or have a solution for the no sound on the mogul? I didn't if you guys that were having the red, green, blue, white problem were also having the no sound problem.

**drewcam888** · #22 (**permalink**) 10-09-2009, 03:37 PM

I think you are having a hardware failure Burt. Time for a replacement.

burtj · #23 (**permalink**) 10-09-2009, 04:11 PM

that's what i was afraid of! Here's something interesing i just noticed, like the red/green/blue problem, if i have something plugged into the phone, the sound will work just fine. Once i unplug it, the sound for works for a little while then stops working.

Any chance the port on my phone just needs to be cleaned out ... and if so, what should i use to do it?

**drewcam888** · #24 (**permalink**) 10-09-2009, 04:18 PM

Check and see if the pins are bent. But I say hardware failure. If you have insurance then a replacement is free

#25 (**permalink**) 10-11-2009, 01:29 AM

wow listen to all the complaints