WHITE LED? My LED turns bright white and stays lit...

[DiamynzNPearlz]

Originally Posted by mokash34

ya mine gets really warm too! ESPECIALLY if i am on the phone using the charger and the headset at the same time! did they give you a refurb?

I think i'm going to send mine in because i have had it for well under a year and this isn't the only problem. I have 2 bright white spots on the screen where it looks like its brighter than the rest of the screen. I know this is a common problem but it drives me mad.

Question: HTC said (when i called them) that i needed the original proof of purchase from SPRINT to verify that i bought it from them. All i have is the original packing invoice... is that what they are talking about? please let me know because if that's the case i am sending this badboy asap.

thanks

Just take it directly to a Sprint store, you shouldn't have to send it to HTC.

[mokash34]

Originally Posted by DiamynzNPearlz

Just take it directly to a Sprint store, you shouldn't have to send it to HTC.

thanks, i called again and they told me to just take it in... like you guys said!

the first time i called they told me i had to deal with HTC directly. that's what you get for talking to "Peter" or "Christopher".

Thanks guys! How long does it take for them to fix it?!

[kevank]

Originally Posted by mokash34

thanks, i called again and they told me to just take it in... like you guys said!

the first time i called they told me i had to deal with HTC directly. that's what you get for talking to "Peter" or "Christopher".

Thanks guys! How long does it take for them to fix it?!

It usually takes a couple of days for them to order in a new one. They let you keep the one you have as long as it is still working.

Kevan