sending my refurb back in to VZ

[nick aguas]

ive had it with the refurb VZW sent me two weeks ago. when i got it, it came with a c**ppy old battery cover, scratches in the screen, and a fat dent next to the screen. and the ear piece has gotten so bad, it's bound to go out by friday.

anywho, if anyone has sent their's back in, and since i have a gps rom on my phone, should i just uninstall everything and send it in? or revert to vzw's rom and break the data? has anyone sent their's in with a custom rom/updated radio?