Trouble with Wifi on PPC Mogul 6800
 

I am having trouble with my Wifi on my PPC.
It seemed like when i first got it that i would try to connect to everything. But for some reason it wont connect to anything no more..
I have about 5 laptops that connect to my access point and i also have a IPOD Touch that uses wifi as well.
CAN ANYONE HELP ME FIX MY WIFI?

Re: Trouble with Wifi on PPC Mogul 6800
 

my mogul did that also. i was bummed to find out my wifi toggle switch was broke. is your wifi icon showing up at all?

Re: Trouble with Wifi on PPC Mogul 6800
 

yeah!
It will randomly connect to some access points but most of the time when i need it.. it doesnt want to work

Re: Trouble with Wifi on PPC Mogul 6800
 

I am having the same issue....when I first got the phone i had no problem with connecting...now the icon don't pop up when it is turned on...the only thing that access in wifi in my home is the ps3 and xbox

Re: Trouble with Wifi on PPC Mogul 6800
 

what roms are you guys using?

i have been seeing the same stuff.

i am using dcd 3.0.1 rom (from kitchen) and have noticed the wifi come on by itself for a while now. infact, almost every time after softreset.

yesterday i noticed i could not turn on wifi. the toggle didn't work and the comm app wouldn't let me do it either. weird. a softreset fixed it, but i had lots of program memory before the reset. this is new for me.

i think it all starts with the 3.35 radio. it seems that custom ROMs and stock ROMs have wifi issues now. not everyone though.

Hmmmmm.

Re: Trouble with Wifi on PPC Mogul 6800
 

im using the 3.35 sprint issued rom. with me though, im pretty sure its the toggle switch, not the rom. but then again, after reading what you guys are saying, im not so sure now. wifi is a big reason why i bought this phone. sux not to be able to use it. :(

Re: Trouble with Wifi on PPC Mogul 6800
 

Guys, I'm pretty sure it is not DCD's ROM. I have had this problem even when I was on my stock 2.08 ROM. I tried flashing to several different ROMs but my wifi is still not funtioning. I called sprint but they couldn't tell me anything. Yes this issue is driving me crazy as well. I'm just waiting on someone to make that "breaking" discovery and release us from this technological choke-hold.

Re: Trouble with Wifi on PPC Mogul 6800
 

when my wifi switch broke i took it into the store. they tried to give me the run around saying that there was no way to check the wifi in the store, so i told them they would just have to take my word for it that it was not working. soon he manager agreed and just gave me another one

Re: Trouble with Wifi on PPC Mogul 6800
 

when i took mine to the sprint store, and tried to explain to them my wifi woes, they told me it must be a software issue. :( i really dont know what to believe, but im hoping one you smarter people ;) can figure this issue out. :)

Re: Trouble with Wifi on PPC Mogul 6800
 

I saw a little bit of that when I installed Navizon but it's subsided for the time being. That program likes to control your wifi if you let it.

Re: Trouble with Wifi on PPC Mogul 6800
 

I am glad you guys started this thread.
I work on PDA's all day long and recently upgraded my self to one of the ones we acquired. Out of 8 Moguls, 2 of them had Wifi problems. I managed to upgrade them with the 3.35 rom and still had the same issue. Its not the physical switch on the side of the unit, i checked that first thing, not to mention the icon would appear when i used the switch.

I did note on the inside of the unit, there appears to be an antenna on the top of the device under the keyboard. On the 2 that had wifi problems, I noticed what appeared to be a small bubble of solder near the lead going to the antenna, one of the working wifi units did NOT have this. SO i am wondering if its a cold solder joint, or a short that caused it to melt, or just bad manufacturing. Now without knowing for sure if thats indeed a wifi antenna, the CDMA antenna, or a combination of the two, i cant really confirm if this is the problem. But for now i am leaning towards that.
One more thing to note, they would get signal if i pressed hard on the unit towards the top, or if jarred it might connect for a few minutes. But overall its about 90% non working.

On all 8 moguls, i would also have to turn on WIfi, turn on radio, let it connect to Sprint system, then turn off radio in order to get wifi to work with non active units. So if someone wanted to buy one for wifi use only and not actual phone, they would have to figure this out. This is the first time i have seen a PDA do this. Normally you can turn on the wifi with no radio on and it would connect. Not this device.

Re: Trouble with Wifi on PPC Mogul 6800
 

I am also having a similar wifi issue. I turn on the wifi, I have it at "Best performance," network adaptor on 802.11b/g and I can usually see most networks I want to connect to. Once I setup the networks security login/keys, the wifi doesn't connect and the network I want to connect goes from available to unavailable. I have noticed that if I press hard on the top of the phone it sometimes connects, like Bigwrigg mentioned. This problem just popped up in the last few weeks, as I have had the wifi working great since I bought it a year ago. It has been an issue with the stock telus rom and radio and now is still an issue with the 3.35 radio and 5060 kitchen.

I think it is a software issue. Hopefully we can figure this crap out.

Re: Trouble with Wifi on PPC Mogul 6800
 

i just assumed my wifi switch is broke. :(

Re: Trouble with Wifi on PPC Mogul 6800
 

my wifi wasn't workin at all last week so i took it to a sprint store and they gave me brand new one with all the accessories

Re: Trouble with Wifi on PPC Mogul 6800
 

I was getting spotty results with my wifi on both apache and mogul.. of couse it helped to turn off encryption or go wep, but I use the wifi so rarely that wep is a pain. I could connect sometimes, but would constantly tell me my key was bad.
finally decided it was my cheep router (hawking).. so i went to my junk bin, found a linksys wrt54g that the wan port was bad on.. turned off wifi in the hawking and set the linksys to the same network, bingo access point.

moral of story; try different access points.

Re: Trouble with Wifi on PPC Mogul 6800
 

Just a "me too". 5060 from the kitchen. First time I noticed was yesterday. Couldn't attach to home wifi- I toggled the switch and it stayed on EV. A soft reboot fixed it.

Re: Trouble with Wifi on PPC Mogul 6800
 

Ive had this problem for a while as well. I do have the latest Sprint ROM, but when I switch the wifi switch on, all i get is the little icon but no activity at all. I'm debating whether to take it in or not?

Re: Trouble with Wifi on PPC Mogul 6800
 

I may have a solution that just worked for me: Mine was displaying a list of access points, but would always be stuck on "connecting" and never connected. I tried variuos access points but none worked, and most were excellent signal. No data encryption or keys were requried on my access points.

I am using radio v 3.35, Vetvito's Aero Blue Pill (WM 6.1)

Go to Connection tab under settings, and go to Wifi. Click on network adapters, and tap the IEEE 802.11b/g compatible wi-fi adapter. Mine was set on "Use Specific IP Address" rather than "Use server-assigned IP address". Once i switched to the server-assigned IP address, my wifi started working. Give it a shot and tell me if it works.

Re: Trouble with Wifi on PPC Mogul 6800
 

Hey Nighthawk. Thanks for the idea. I checked my settings and it is set to "Server Assigned Address." It also can't be my access point as my home router and work wirless used to connect properly for about a year before this problem popped up. The frustrations continue...

Re: Trouble with Wifi on PPC Mogul 6800
 

I absolutely love my mogul. like you all, the wifi connected to everything at first... now nothing. probably after i started downloading all kinds of great stuff that i use incessantly. could something i added be interfering??? sprint tells me to contact htc, but the mogul isn't supported on their website. anybody got some basic steps for me to try? when i flip the switch, the icon comes on & even recognizes available networks, but gets stuck on 'connecting'. frustrated, but still a mogul-fan!

Re: Trouble with Wifi on PPC Mogul 6800
 

I have a thought/question regarding the wifi issue. Personally, i dont like the wifi toggle switch. I think flipping it on and off causes it to eventually break. At least thats what i think happened to my previous mogul. Now my question, and i apologize if this has been discussed elsewhere already. Is there a way that if i leave my wifi switch on the "on position", i can then turn off wifi through the on screen menu/system? That way, the switch is left alone, but you/we can still turn it on and off. I hope i worded that right so it makes sense. Kinda like having a wifi toggle swich on the screen with an icon or something. Thanks, dschoenike

Re: Trouble with Wifi on PPC Mogul 6800
 

Yes you can have that option.
I have the No2Chem 5060 kithen loaded on my unit, with the 10 button comm option and if i leave my wifi switch on, i can use the WLAN icon to toggle on and off the wifi feature.

Re: Trouble with Wifi on PPC Mogul 6800
 

thanks for the reply. Either im doing something wrong, or my 10 button comm manager isnt working properly. I have a solid wifi connection right now, but when i go to the comm manager, clicking the wlan icon doesnt do a thing. it actually shows that wifi is off. :( Bbut yet like i said, i do have a wifi connection going. Any suggestions? Im using the official 3.35 sprint rom with a downloaded comm manager someone posted here on ppcgeeks. I think it came from a kiaser.

Re: Trouble with Wifi on PPC Mogul 6800
 

Sounds like its just a compatibility issue with the official ROM and the downloaded comm manager. The 10 button comm manager i am using is from luv2chill , but i am also using the 5060 kitchen from No2Chem. Hope this helps.

Re: Trouble with Wifi on PPC Mogul 6800
 

Thank you much for the help. When you said "compatibility issue" that got me thinkin' that must have missed something. Sure enough, i needed to change the device name within the wlan registry settings. All is well for me now. thanks again.

Re: Trouble with Wifi on PPC Mogul 6800
 

hey bigwrigg, and anyone else who may have an answer, one more ? for ya, and it may be a dumb one so i apologize in advance. :) Considering wifi is a big drain on the battery, does having the wifi switch turned on, but yet turned off through the comm manager, still pull extra on the battery? I just wonder if the wifi antenna is still searching but not actively showing it. Sorry if thats the worst question ever. wish i was smarter :) thanks, dschoenike

Re: Trouble with Wifi on PPC Mogul 6800
 

can you tell me what you changed? i am having the same issue. I found the registry key, but wasn't sure what to change the device to. I have a mogul 6800 (model: TITA100). I went back to the sprint factory rom for now.

i appreciate any help!

Re: Trouble with Wifi on PPC Mogul 6800
 

okay i am an idiot. I was looking at the wrong wlan registry entry. duh. I changed the adapter to mine and voila! it works. I am glad i stumbled on this thread. That was pretty irritating.

thanks!

Re: Trouble with Wifi on PPC Mogul 6800
 

Okay I am a super idiot. I have the same Mogul Wi-Fi problem and I am not able to find the registry entry I need to change. Can some helpful person give detailed pointing instructions to the correct registry entry and the specific change appropriate? I need a “Wi-Fi on the Mogul for Dummies” section.
Thanks!!

Re: Trouble with Wifi on PPC Mogul 6800
 

i am no expert, but i would be glad to tell you what i did. It may differ depending on what rom you are using. I recently flashed back to the official sprint rom.

The first thing i had a hard time with was knowing what my "adapterName" was. I had to change the "DeviceName" of comm manager to the value of my "adapterName." I am just learning how to manhandle my phone so there is probably a quicker/easier way to find out what your AdapterName is. In order to see what my adapterName was, i used a registry editor(i use memaid, but there are free ones out there) and browsed to:

HKEY_LOCAL_MACHINE > SOFTWARE > Drivers > WLAN

Select the WLAN folder and look at the entries. You should see an entry that says "AdapterName." Write this value down. This is what you will change the comm manager entry to. Using the official sprint rom, my AdapterName was TNETW12511. So i wrote this value down. No changes have been made to the registry yet.

Now you can browse to:

HKEY_LOCAL_MACHINE > SOFTWARE > HTC > CommManager > WLAN

There should be entry called "DeviceName." For me, there was a long string of text that looked like this:

{xxxx-xxxx-xxxx-xxxx-xxxx-xxxx-xxxx}\adapterName

Where it says "adapterName" above is not what you will see. You will actually see an adapterName value. I couldn't remember what the original value was so i used "adapterName" in the example above. All you need to change is the value at the end. I did not delete or change the long string of numbers. I just changed it liked this:

{xxxx-xxxx-xxxx-xxxx-xxxx-xxxx-xxxx}\TNETW12511

That was it. It worked great after that. It is an extremely handy feature. Now that it is working, for me, i use it constantly.

I hope this helps. Let me know how it goes.

Re: Trouble with Wifi on PPC Mogul 6800
 

TheShade001 your post was great. It was a very clear description of exploring the Registry and making a smart repair. I learned a lot. Thanks. Unfortunately, my registry already had the "{xxxx-xxxx-xxxx-xxxx-xxxx-xxxx-xxxx}\TNETW12511" entry with the adaptername already in place. Do you have any other suggestions? My Mogul still does not work on WiFi since I installed the latest sprint March ROM. Thanks.

Re: Trouble with Wifi on PPC Mogul 6800
 

hmmm. I do not want to pretend that i am a guru on this so if there are any pros out there, by all means, correct me. That being said, all i can do is give you my thoughts.

You said that the wi-fi was not working on your mogul? Can you browse the internet through your LAN? Whether the comm manager is installed or not shouldn't affect whether or not your wi-fi is actually working. All the comm manager does is switch the wi-fi on and off. When the device name is not set correctly, it will not disable your wi-fi(even though the icon shows it X'd out). The button on the comm manager will just not work. You should still be able to connect to a LAN.

it sounds like you are having similar problems that others in this thread are having. My wi-fi has been working great, but i have only had it for 3 weeks. I am getting nervous now.

Just to help you troubleshoot, i am using the most recent sprint rom(the same one you have) and my wi-fi is working. So i don't think it is a rom issue.

Sorry i can't be more helpful. Let me know how it goes.

good luck.

Re: Trouble with Wifi on PPC Mogul 6800
 

Hi, I have my Mogul for about 9 months. Originally the WiFi worked great at all locations. I have Strong WiFi Router (sometimes a Linksys WRT-350N and other days a WRT-54G) within a few feet of the Mogul. Three laptops work full time on the Router without any problems. The Mogul no longer finds the Router 90% of time. I have a strong EVDO signal at my house, but I wanted to test the WiFi at the house. Also the Mogul WiFi does not work over 10% of the time at locations where it would be very helpful. I hate taking a good Mogul to Sprint for replacement, when they give you a remanufactured Mogul with more problems then the unit you gave them. Every other feature works great. Any suggestions??? Thanks.

Re: Trouble with Wifi on PPC Mogul 6800
 

My wifi stopped working as well. The switch went bad. It was out of warranty. I repaired it by removing the swith and usin a circuit writing pen to turn it on. For those that don't know what one is, a circuit writing pen has conductive ink in it so you can draw traces, jump connections on the board etc. I installed the ten key comm mananger and abra cadabra, I can turn it on and off, better than new, in my opinion, the switch was a bad ideas in the first place.

Mark

Re: Trouble with Wifi on PPC Mogul 6800
 

If any of you guys are using Navizon, turn off the Navizon Power Management in the settings... this fixed my Wifi issues for good..... GLTA

Re: Trouble with Wifi on PPC Mogul 6800
 

my wifi come on and it tells me whats out there so i hit my wifi and it connect to wifi but in my network card it only says conecting but never connects

Re: Trouble with Wifi on PPC Mogul 6800
 

What contacts need to be soldier to bypass the switch?

Re: Trouble with Wifi on PPC Mogul 6800
 

no need. wifi is in fact controlled via drivers and the switch can be manipulated in software as well.
No2chem has been working on this, and the last few test roms have functioning wifi without using the switch, in-fact many are using for ring/vibrate.

I'm not saying it's "stable" yet, but I would recommend software over physical tweaks anyday..

Re: Trouble with Wifi on PPC Mogul 6800
 

I disassembled the mogul to see what was up with the switch. I was able to get to it somewhat function be pressing the switch against the board and applying pressure toward the on position. But this also made the problem apparent... and worse as the solder connection on one side of the switch was bad and the switch eventually fell off.

I have since flashed to the latest from nuerom to see if the hardware switch app would help. Unfortunately it still does not see any networks. So i am wondering if adding a jumper between any of contacts would fix the issue. Is the antennea signal actually routed through the switch?

Re: Trouble with Wifi on PPC Mogul 6800
 

Hello,

I too have never been able to get my Mogul to connect to Wifi. Even when I take all the security settings off my router. It does see the SSID but, when you hit "connect", it says "connecting" and then goes back to "availible". My switch does work and it does not matter which ROM it has. Any suggestions? ](*,)