Sprint business data plans for the Mogul?

theBside · #1 (**permalink**) 03-26-2008, 10:56 AM

JJBusch -
This Sprint rep you talked to is feeding you a line. That $30.00 plan is probably his all inclusive plan. My company currently has an account with Sprint that has 600 phone lines. We have quite a few Treo's, Moguls, and Moto Q's all using activesync to access our exchange mail. The data plan that we have, albeit it doesn't include navigation, is for unlimited data and unlimited text messaging, costs us $15.00 a month. I believe we got a deal on the text messaging, because all phone lines I now add to the account only get the unlimited data for $15.00 a month and I need to add texting for anywhere between $5.00 and $10.00 a month.

Now the sprint rep that you spoke to may be giving you a $30.00 price tag depending on what you have asked for, and for lack of wanting to explain it to you fed you that line about activesync. Send me what plan (Data, Text, Navigation, etc) you are looking to get on your phone and I will talk to my rep and see what they say.

You may also want to post your location and possibly someone on here has a rep that they may want to throw your way.

jjbusch · #2 (**permalink**) 03-26-2008, 04:47 PM

Thank you to everyone who has replied. I was pretty sure the sprint rep really didn't know what she was talking about... but wanted to make sure I had my "ducks in a row" before I confronted her on it. I have a phone conversations scheduled with her and a "data expert" in an hour.

Just to give everyone a bit more of an understanding of our situation... we have almost 200 phones on sprint/nextel. We don't have alot of phones with data, as most of our fleet is nextel w/ direct connect.

We host Exchange in house and have had windows mobile devices connecting to it for about 18 months now.

I have my own personal mogul with the $15 data plan on it, and have been receiving email via activesynch with my Exchange server since I purchased it. Before that, I was using a MotoQ on the same $15 data plan.

As for the navigation, the Sprint Telenav is the "Simple" solution, as users have started to discover it after updating some of their devices to the latest ROM, and it is "out of the box". We don't want to spend $$ or time resources providing other solutions, it just doesn't pencil out for us.

bottom line, it looks like if you are a business customer, you get "special" pricing on certain services like data... I guess that is why we get charged $30 for a data plan that should cost $15 or $20. hmmm....

jjbusch · #3 (**permalink**) 03-26-2008, 04:59 PM

I don't like walking into meetings un-prepared... just thought this might help someone else understand this better regarding data plan requirements to use activesync.

The following is from a technet article: "Stay Better Connected with Exchange ActiveSync"

http://technet.microsoft.com/en-us/m.../cc161030.aspx

No Special Data Plan or Subscription
When your user buys a new EAS-compatible (EAS = Exchange ActiveSync) device, he needs only a standard data plan to access Exchange e-mail. You can buy as much data access as needed, and ActiveSync functionality is available globally though standard data access phone service.
I recently used this capability during a trip to Italy. I have a data plan with a US-based GSM service. When I arrived in Italy, my brother gave me one of his GSM SIM cards and I was up and running. I didn’t even have to change my ActiveSync settings!