Outlook Web Access

The Sapient · #1 (**permalink**) 03-15-2008, 04:58 PM

Hi,

I'm trying to set up my wife's phone to connect to her work's email server. Outside of work, she normally has to connect through a web browser through Microsoft Outlook Web Access. I have not been able to make a successful connection. Should this be possible? If not, is there a work around so that she can use the Mogul's email program instead of a web browser?

EDIT: Maybe I'm just being stupid, but I plug in the web address of her work's OWA server, just as it appears in the browser, and fill in the rest of the info with her username and password. All the Mogul tells me when I'm done is that there was an "error synchronizing" The only setting I am unsure of is the "Domain", which I have been assuming is the end of her web server's address.

GigityC6 · #2 (**permalink**) 03-15-2008, 05:12 PM

She will have to contact her IT department about the options to connect. Some companies do not allow any access but OWA from outside the company. But most likely thye have options she can use. Either push or pop.....

rambrush · #3 (**permalink**) 03-15-2008, 05:16 PM

Yep contact your IT dept both of us here access work e-mail through the outlook mail program through the exchange server.

The Sapient · #4 (**permalink**) 03-15-2008, 05:15 PM

Thanks. I've tried to contact them, but they don't answer. My wife is a teacher, and I don't know that the district has a very competent IT department.

The Sapient · #5 (**permalink**) 03-15-2008, 05:21 PM

What is the "Domain" setting? If her email is wife@xxx.yyy.zzz is it the domain xxx.yyy.zzz?

samshady · #6 (**permalink**) 03-15-2008, 05:25 PM

You'll need to get the name of the exchange server from the IT department to get it set up. Most of the information you need is located in the options of her Outlook account at work. IF she goes under Email Account and selects her account the info is there.

opuscroakus · #7 (**permalink**) 03-15-2008, 06:27 PM

Quote:

Originally Posted by The Sapient

What is the "Domain" setting? If her email is wife@xxx.yyy.zzz is it the domain xxx.yyy.zzz?

The domain portion is yyy.zzz

kennyidaho · #8 (**permalink**) 03-15-2008, 06:54 PM

Quote:

Originally Posted by opuscroakus

The domain portion is yyy.zzz

No that is not the domain. What you are talking about is a domain name. When talking about exchange servers "the domain" is the Active Directory Domain. As far as I know they could be the same, could not.

opuscroakus · #9 (**permalink**) 03-15-2008, 11:07 PM

Quote:

Originally Posted by kennyidaho

No that is not the domain. What you are talking about is a domain name. When talking about exchange servers "the domain" is the Active Directory Domain. As far as I know they could be the same, could not.

I stand partially corrected.

krgreiner · #10 (**permalink**) 03-15-2008, 11:41 PM

Quote:

Originally Posted by kennyidaho

No that is not the domain. What you are talking about is a domain name. When talking about exchange servers "the domain" is the Active Directory Domain. As far as I know they could be the same, could not.

This is correct. You probably need to add a certificate to the phone as well, as OWA is usually setup as secure.

You will most likely need to get the cooperation of the IT guys. Sorry, no way around it and if you do something that is in violation of their policies some organizations will not react lightly. Better to go through the front door and not take chances.