warant. coverage issue?

babair · #1 (**permalink**) 03-11-2008, 11:15 PM

ok i need some help on this. i got to bring my phone in since my touchscreen has been being really screwy. so i do a hard reset everything to try and see if maybe it was just software well no such luck. wel when i go to pull the battery of i realize the little white button in the bottom corner is pushed in like it was poked. has anyone else had this problem and trouble doing warantee issues at a sprint store?

98classic · #2 (**permalink**) 03-11-2008, 11:19 PM

uhmm the white dot that covers up the screw?

babair · #3 (**permalink**) 03-11-2008, 11:24 PM

yea the one in the bottom left hand corner of the battery

babair · #4 (**permalink**) 03-12-2008, 09:42 AM

anyone else have this problem? or am i in the clear?

**[sammich]** · #5 (**permalink**) 03-12-2008, 09:53 AM

No, I dont think that has anything to do with your warranty. Just remove it so they don't think you were messing with it. It isn't one of those stickers that turn red when they come into contact with water (at least mine isn't)

crimekilla · #6 (**permalink**) 03-12-2008, 10:57 AM

Quote:

Originally Posted by babair

ok i need some help on this. i got to bring my phone in since my touchscreen has been being really screwy. so i do a hard reset everything to try and see if maybe it was just software well no such luck. wel when i go to pull the battery of i realize the little white button in the bottom corner is pushed in like it was poked. has anyone else had this problem and trouble doing warantee issues at a sprint store?

is your phone a refurb?
you can check by looking at the ##778# screen
my friends is a refurb and his has the same thing. its like a security set screw or something that shows if someone attempted to take it apart.
there is no warning not to mess with it so you should be ok.