8 button comm manager bug help

[thunderwood73]

i downloaded some htc 8 button comm manager and when i hit the comm manager button on the side of my mogul the comm manager does open but it is something like super imposed on my today screen. i tried to remove it from my mogul and it is still there. this is my first pocket pc/smartphone device that ive had but i have figured out most downloads and updates. if anyone has any ideas on what i need to do next that would be great. i would just do a hard reset but i cannot for the life of me figure out how to get my contacts to sync with my toshiba xp laptop. everything else that is important will sync with active sync but i cant figure out the contacts. ive lost all my contact information twice and i really would like to avoid that again. any help at all would be greatly appreciated. also is there any way to donate besides paypal. i dont have any credit cards due to a thrifty ex wife. lol i really enjoy this site and my phone and ive gotten most of my advice for this phone from this site. thanks

[DrZogg]

Here is what I did to correct this issue:

REMOVE THE CURRENT INSTALLATION
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1. Select START|SETTINGS|SYSTEM|MEMORY.
2. Select the RUNNING PROGRAMS and stop all or at least the Comm Manager.
3. Select START|SETTINGS|SYSTEM|REMOVE PROGRAMS.
4. Select the comm manager in the list and remove it.

Please note! Your comm manager will still be hosed now. Don't run it though.
Go through the steps above again to insure comm manager is not running in memory. This is very important.

INSTALLING THE COMM MANAGER
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1. Browse to the cab file on your phone using File Explorer.
2. Run the CAB file.
3. Select INSTALL TO DEVICE. Installing to the storage card is not working for this!
4. If you get a security warning about access rights and failed installation, you forgot to shut down the comm manager running in memory. Go back to the first three steps of the removal process.
5. If you make it this far, it will install. When it finishes, restart your phone.

All should be good in comm manager land now.

Holler and let me know how it works out.

L8r

[InvincibleLiving]

Nice write up for a first post Dr Z! Welcome to the site both of ya!