My Mogul says device is restricted from downloading this file type to this device

[Intrigue310]

When I try to download pictures from the web or download cab files I get a message that says "device is restricted from downloading this type of file". I recently had to do a hard reset because my phone went nuts. I am running a sprint ROM. Please help! thanks in advance. Sasha

[[sammich]]

Is your phone from your business? I dont know if its possible, but some companies restrict sites and files accessible on company phones

[jamesus]

Which ROM are you using?

[neoanomaly6]

im having the same problem and im using 2.17 and wasusing 2.06 I think and never had this problem until upgrade id there no way to fix it fine then how do I go back to my old rom thanks
p.s. typed this from my mogul

[boyo]

I know this is far fetched, but just try it.
It worked for my buddy who has a company issued mogul, I thought it was a restriction put in place by the company, but it is in fact a bug in Word.

1) soft reset device
2) Start / Office Mobile / Word
3) Create a new document (click on New)
4) type some text (just plain text - no formatting - it was 'plain text document') just a few characters
5) File / Save As...
6) I have selected type 'Plain Text'
7) It asked me whether I want to save it at 'Word document instead' - I clicked No.
I have powered off the device and did soft reset
9) Start file explorer, find the file (it was in My Device / My Documents), click on it - it opens Word again.
10) Add some formatting (I have selected part of text and changed font to bold)
11) Close Word - it asked whether to save it in Word format - this time I said Yes
12) Power-off the device and press soft reset again

Got it from here - https://forums.microsoft.com/windows...&tf=0&pageid=2