Alltel Refurbs?

[LukeB777]

Has anyone recieved an Alltel Refurb phone? I've had mine since new and have experenced a few problems with it (white spot, locking a couple times daily, using the touchpad keyboard and having it put random enters and tabs, and others). I called Alltel and asked what they could do and they said they could ship me a refurbished one. I decided to wait and see if anyone here has recieved one. Are they as good as new or are they all scratched up and no cosmetically sound? Just needing some input. Thanks in advance!