Really weird MMS problem (see screen shot)

[shapiror06]

Hey,
Take a look at this screen shot:



My MMS messages have been coming in like this ever since the phone was new out of the box. I took it back and they exchanged it for another, and it did the same thing! I find it funny that 2 of the exact same phones has the exact same problem. This is what it looks like if I try opening the message (here's a few different views):







I've spent countless hours on the phone with Verizon's tech support, and they cant figure it out. They have had me do a hard reset, and they have reset my messaging on the network, nothing is working. Has anyone ran into this before?

Any help is greatly appreciated!

-Randy