having problems with refurb/new mogul

[SUBARU JUNKIE]

so my first mogul was awesome. This refurb/new mogul is never in evdo always is in 1X network.That's first problem. second which I think is linked to first is that my you tube plays very jumpy. what do I do now?reason I think its phone is because 2 other co workers have same phones and when we put them side by side theirs is ev network and plays same videos from youtube nice and smooth like my old phone did.