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  #11 (permalink)  
Old 01-03-2008, 01:03 AM
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i clicked on upgrade phone under online tools but it says this page cannot be displayed. you are on sprint right?
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  #12 (permalink)  
Old 01-03-2008, 01:13 AM
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yeah ur going the right way..i guess sprints server crashes alot or something cuz it was real easy when i did..let me try right now and ill let u know
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  #13 (permalink)  
Old 01-03-2008, 01:16 AM
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yeah it just worked perfect for me dude...so i would suggest u to try it again or refresh sprints page..and let me know..goodluck
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  #14 (permalink)  
Old 01-03-2008, 01:25 AM
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does it open another window and takes you to this address?
http://manage.sprintpcs.com/specialo...bateWelcome.do

still not coming up for me
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  #15 (permalink)  
Old 01-03-2008, 01:26 AM
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Not sure if it's the same, but switching your ESN to another phone used to renew your contract. Not sure if that's an issue for you or even the case still, but you may want to make sure you're not just extending a 2-year contract out of convenience.
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  #16 (permalink)  
Old 01-03-2008, 01:31 AM
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for real? dang ill stick to my touch then . iwas hoping i can swap between a q and touch whenever i want to
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  #17 (permalink)  
Old 01-03-2008, 02:38 AM
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this is what the page should look like..and ur not renewing a contract..just activating a new phone..if ur worryed call sprint.

1. Confirm this is the phone you want to swap.
This phone will be deactivated by following the steps below.



Phone number: 323-
Model: UTSTAR PPC6800 QWERTY CAM
DEC:
Nickname:




2. Charge the battery of your new phone. The battery needs to be fully charged to complete the activation process.


3. Remove the battery from the back of the new phone. Locate the device identifier (e.g., DEC, HEX, IMEI or Serial Number) listed to the right of the barcode sticker.


Below are examples of device identifiers:



4. Enter your device identifier from your new phone (e.g., DEC



, HEX, IMEI or Serial Number) in the box below.

Device Identifier:
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  #18 (permalink)  
Old 01-03-2008, 09:55 AM
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i dont see that option in my page. sucks i dont wanna have to call sprint everytime i wanna swap my phone

how long have you been with sprint maybe mysprint page is different from yours.

Last edited by adrian2pm; 01-03-2008 at 10:28 AM.
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  #19 (permalink)  
Old 01-03-2008, 11:58 AM
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you need to be under ensemble to activate a phone online I believe all the accounts have been switched to ensemble's billing system but maybe the online accounts are taking a bit longer
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  #20 (permalink)  
Old 01-03-2008, 01:06 PM
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alright i hope its up when i get my new phone.
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