Titan (XV6800) will not charge batteries.

[z0rpr1m3]

Other threads here or @xda forums are similar, but not exactly the problem with this device.

Overview: My son's phone (unmodified WM6.x HTC XV6800 Titan) recently new (used gingerly for about 4 months) quite suddenly will not charge batteries.

* Have tried 4 different A/C OEM HTC wall chargers & 2 different OEM HTC USB cables with PC's
* Have tried 3 different batteries

All with the same result:

With a power source connected and a battery inserted, phone operates normally. Remove power source, & phone shuts down or turns off/batteries die (as if it's basically a dead/low battery). However, while plugged in to power, the Power/Battery status indicates "charging" (but status always remains 0% and never goes up--even with partially charged batteries). When plugged in, LED light turns solid AMBER as if it is charging normally (not red, not blinking), though it's obviously not charging.

That's basically it.

We've left it charging (both ON and with phone OFF) for hours/days with no difference. I've cleaned the pins & contacts on the battery, and have looked at the pins (they all look good/undamaged).

I'm thinking of getting a cradle charger for him & he could simply rotate out batteries, but... if there's a way to fix this I'd obviously definitely prefer that.

I have not tried a full/hard reset to factory or tried it in programming mode, but I did not think I needed to do this. Even though his data's backed up, I would prefer not to do this unless it's really possibly a fix).

Is this a common issue? Seems like I had it once before (on a totally different Titan--not this one) and fixed it with a soft reset or something (can't recall what).

Many thanks.