[z0rpr1m3]

*update*

Hard reset does not fix this problem.

Still have not tried a new ROM, but that's the next step. Yeah, I'm dragging on with this, but I have new phones, so I'm not as motivated to fix it, but I'll keep plugging when I can.

Incidentally, it occurs to me that maybe there's a registry setting somewhere that might disable the function which automatically shuts the phone down when the battery is low. Basically, since I know these batteries are good (and charged), and that the phone is charging the battery, if I could simply disable that feature/setting, the phone would operate normally.

In other words, it's only shutting down because it *thinks* the battery is dead--though truthfully, the battery is fine.

Now, I'd have to tell my son to make sure he charges every single night, or at least often (or maybe buy the exteded battery to go with his new charger cradle). That being because the phone will literally die before it shuts down gracefully if the battery ever does actually get low enough...

Anyway, I'll update again if a ROM update or two doesn't fix it or if I find the registry (or other) setting somewhere...