sprint insurance options

[ryan00davis]

i have a mogul, and the other day i fell on it and cracked the screen. i have the $7 insurance thing from sprint, and i was wondering what the best option is?

is it possible that i can say it just broke in my pocket and they will replace it for free?

if not, would i be better off telling them i lost it, so i can keep the battery and make them give me a new one, or is there a higher deductible for losing phones?

also, can i just go to a sprint store to get it replaced, or do i have to call sprint and have them send me one?

thanks in advance,
Ryan Davis