Active Sync not syncing

[kleaners]

I had a problem with the same symptoms, except my uninstall programs list on the phone turned blank. The phone showed connected and I could even browse the files on the phone from the computer. I was afraid to do a hard reset because I thought i might then still be unable to sync my data back if it didn't work. I tried everything but eventually did the hard reset. It worked and I was able to sync everything back. have you tried that yet?