PPCGeeks Forums HTC Arrive HTC HD2 HTC Thunderbolt HTC Touch Pro 2 HTC Evo 4G HTC Evo 3D Samsung Galaxy S II Motorola Droid X Apple iPhone Blackberry
Go Back   PPCGeeks > Windows Mobile > WM HTC Devices > HTC Titan

Notices


Reply
 
LinkBack Thread Tools Display Modes
  #1 (permalink)  
Old 04-13-2010, 10:38 AM
alenfishman's Avatar
Lurker
Offline
Pocket PC: HTC Mogul
Carrier: Sprint
 
Join Date: Apr 2008
Posts: 3
Reputation: 0
alenfishman is a n00b
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
HTC Mogul Random Rebooting problem?

Hi so my mogul is doing something really weird. ill get to what its doing in a second but i didn't do anything to cause this problem, at least i dont think i did. i haven't installed anything on my phone in months. but it happend randomly the other day. i know the mogul is pretty old so i dont know if they have any new updates to it from 7-8 months ago when i got it. but i just dont know what to do anymore. so this is my problem.

the phone will randomly reboot, sometimes it will start up just fine work for as long as 2 seconds to 10 mins without issue then randomly shut off and reboot. sometimes it will reboot from that back to the main screen and be fine for anywhere from 2 seconds to 10 mins again or sometimes it will reset and keep rebooting till i take the battery out and reset it. i cant figure out what could be causing this. ive read some forums and ive read that it could be the roms and the loader or something. im pretty computer savvy but not so much with cellphones. what bugs me is nothing in particular will cause it to restart... its totally random from what i can tell.

ive tried hard reseting it, ive even tried from the settings folder and deleting everything and reseting it. neighter have made a difference. i dont understand what might be causing this. if i have to do some crazy tricks to reset all the roms or whatever ill do that but if someone can give me any kind of runthrough on how to do it that would be great. i dont know what any of the rom versions i have so details on how to find out would be great. thanks for any help.
Reply With Quote
  #2 (permalink)  
Old 04-13-2010, 10:47 AM
Rhodium500's Avatar
Banned User
Offline
Pocket PC: TP2
Carrier: VZW
 
Join Date: Mar 2009
Posts: 528
Reputation: 265
Rhodium500 is becoming a PPCGeeks regularRhodium500 is becoming a PPCGeeks regularRhodium500 is becoming a PPCGeeks regular
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: HTC Mogul Random Rebooting problem?

what is your radio, rom, and bootloader versions?
Reply With Quote
  #3 (permalink)  
Old 04-13-2010, 10:53 AM
shaggylive's Avatar
WP Heavy Rot Sloth
Offline
Pocket PC: Mogul, Touch Pro 1&2, Evo, PhotonQ
Carrier: Sprint
Location: Iowa
 
Join Date: Mar 2007
Posts: 3,466
Reputation: 3362
shaggylive is still contributing even after becoming a VIPshaggylive is still contributing even after becoming a VIPshaggylive is still contributing even after becoming a VIPshaggylive is still contributing even after becoming a VIPshaggylive is still contributing even after becoming a VIPshaggylive is still contributing even after becoming a VIPshaggylive is still contributing even after becoming a VIPshaggylive is still contributing even after becoming a VIPshaggylive is still contributing even after becoming a VIPshaggylive is still contributing even after becoming a VIPshaggylive is still contributing even after becoming a VIP
Mentioned: 4 Post(s)
Tagged: 0 Thread(s)
Re: HTC Mogul Random Rebooting problem?

my first guess is a loose or bad battery. I have one battery that is slightly smaller than the others and if it gets bumped just right it would do the same. I fixed by putting a couple of small dots of supper glue to keep it pressed against the contacts. you can try a folded peice of paper to test.

otherwise you likely need to do a "clear storage" (hard-reset via software) then flash the stock rom after connecting with activesync.
__________________
7 windows to rule them all, 7 windows to find them,
7 windows to bring them all, and in the network bind them.
Navizon CM&ResProxyKiller nueRom SuspendResume777
Reply With Quote
  #4 (permalink)  
Old 04-13-2010, 11:32 AM
alenfishman's Avatar
Lurker
Offline
Pocket PC: HTC Mogul
Carrier: Sprint
Threadstarter
 
Join Date: Apr 2008
Posts: 3
Reputation: 0
alenfishman is a n00b
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Smile Re: HTC Mogul Random Rebooting problem?

Quote:
Originally Posted by Rhodium500 View Post
what is your radio, rom, and bootloader versions?
I mentioned i dont know how to check any of those things. please lemme know how i would go about checking those things and ill let ya know.
Reply With Quote
  #5 (permalink)  
Old 04-13-2010, 11:41 AM
alenfishman's Avatar
Lurker
Offline
Pocket PC: HTC Mogul
Carrier: Sprint
Threadstarter
 
Join Date: Apr 2008
Posts: 3
Reputation: 0
alenfishman is a n00b
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: HTC Mogul Random Rebooting problem?

Quote:
Originally Posted by shaggylive View Post
my first guess is a loose or bad battery. I have one battery that is slightly smaller than the others and if it gets bumped just right it would do the same. I fixed by putting a couple of small dots of supper glue to keep it pressed against the contacts. you can try a folded peice of paper to test.

otherwise you likely need to do a "clear storage" (hard-reset via software) then flash the stock rom after connecting with activesync.
yea its not the battery, cuz ive been using the same battery for the whole time ive had this phone and its never been a problem. im pretty sure im gonna need to do the flashing thing. but i have absolutly no idea how to do any of that. im seriously gonna need like a 1.2.3. step version of how to do such a thing.
Reply With Quote
  #6 (permalink)  
Old 04-17-2010, 03:07 PM
shaggylive's Avatar
WP Heavy Rot Sloth
Offline
Pocket PC: Mogul, Touch Pro 1&2, Evo, PhotonQ
Carrier: Sprint
Location: Iowa
 
Join Date: Mar 2007
Posts: 3,466
Reputation: 3362
shaggylive is still contributing even after becoming a VIPshaggylive is still contributing even after becoming a VIPshaggylive is still contributing even after becoming a VIPshaggylive is still contributing even after becoming a VIPshaggylive is still contributing even after becoming a VIPshaggylive is still contributing even after becoming a VIPshaggylive is still contributing even after becoming a VIPshaggylive is still contributing even after becoming a VIPshaggylive is still contributing even after becoming a VIPshaggylive is still contributing even after becoming a VIPshaggylive is still contributing even after becoming a VIP
Mentioned: 4 Post(s)
Tagged: 0 Thread(s)
Re: HTC Mogul Random Rebooting problem?

Quote:
Originally Posted by alenfishman View Post
yea its not the battery, cuz ive been using the same battery for the whole time ive had this phone and its never been a problem.
that doesn't mean much, the contact springs may not be as springy and/or the contacts could be dirty. on the battery you could use an eraser to clean, otherwise some head cleaner and qtip. or if you plan on keeping the phone for a while yet, just order a new one as they are very cheep now. you'll be surprised how much longer a charge will last.
Quote:
Originally Posted by alenfishman View Post
im pretty sure im gonna need to do the flashing thing. but i have absolutly no idea how to do any of that. im seriously gonna need like a 1.2.3. step version of how to do such a thing.
I would recommend downloading the latest for sprint on the htc america site. once it's downloaded (it's an exe file) just run the exe and follow the instructions provided.
Reply With Quote
  #7 (permalink)  
Old 04-18-2010, 12:34 AM
Carla's Avatar
Knowledge Is True Opinion
Offline
Pocket PC: iPhone 4S
Carrier: Vzw
 
Join Date: Apr 2009
Posts: 4,319
Reputation: 7590
Carla is a trusted member of the communityCarla is a trusted member of the communityCarla is a trusted member of the communityCarla is a trusted member of the communityCarla is a trusted member of the communityCarla is a trusted member of the communityCarla is a trusted member of the communityCarla is a trusted member of the communityCarla is a trusted member of the communityCarla is a trusted member of the communityCarla is a trusted member of the community
Mentioned: 2 Post(s)
Tagged: 0 Thread(s)
Send a message via MSN to Carla
Re: HTC Mogul Random Rebooting problem?

Moved to General HTC Titan Discussion

You should get a few more responses there.
__________________
De Gustibus Non Est Disputandum
I LOVE MY COP
Reply With Quote
This post has been thanked 1 times.
  #8 (permalink)  
Old 04-18-2010, 10:33 AM
Thundaar2000's Avatar
Older than Dirt!
Offline
Pocket PC: Galaxy S3
Carrier: sprint
 
Join Date: Mar 2007
Posts: 829
Reputation: 5735
Thundaar2000 is a trusted member of the communityThundaar2000 is a trusted member of the communityThundaar2000 is a trusted member of the communityThundaar2000 is a trusted member of the communityThundaar2000 is a trusted member of the communityThundaar2000 is a trusted member of the communityThundaar2000 is a trusted member of the communityThundaar2000 is a trusted member of the communityThundaar2000 is a trusted member of the communityThundaar2000 is a trusted member of the communityThundaar2000 is a trusted member of the community
Mentioned: 2 Post(s)
Tagged: 0 Thread(s)
Re: HTC Mogul Random Rebooting problem?

Does it reboot when it is plugged into the charger or just when on battery?
If the battery disconnects while on the charger the led will change to red.
Reply With Quote
  #9 (permalink)  
Old 04-18-2010, 11:11 AM
demonlordoftheround's Avatar
Almost a VIP
Offline
Pocket PC: OnePlus 8 5G
Carrier: T-Mobile
 
Join Date: Dec 2007
Posts: 11,166
Reputation: 12900
demonlordoftheround can't get a higher reputation leveldemonlordoftheround can't get a higher reputation leveldemonlordoftheround can't get a higher reputation leveldemonlordoftheround can't get a higher reputation leveldemonlordoftheround can't get a higher reputation leveldemonlordoftheround can't get a higher reputation leveldemonlordoftheround can't get a higher reputation leveldemonlordoftheround can't get a higher reputation leveldemonlordoftheround can't get a higher reputation leveldemonlordoftheround can't get a higher reputation leveldemonlordoftheround can't get a higher reputation level
Mentioned: 3 Post(s)
Tagged: 0 Thread(s)
Wirelessly posted (Mozilla/4.0 (compatible; MSIE 6.0; Windows CE; IEMobile 8.12; MSIEMobile6.0) Sprint T7380)

This is sounding like a hardware failure, particularly since you didn't add any software to precipitate this condition.
Reply With Quote
  #10 (permalink)  
Old 04-18-2010, 08:05 PM
wookie1969's Avatar
Lurker
Offline
Pocket PC: mogul
Carrier: sprint
 
Join Date: Jan 2008
Posts: 3
Reputation: 0
wookie1969 is a n00b
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: HTC Mogul Random Rebooting problem?

I had the same problem--rebooting, etc. I went out and bought a new battery, but the problem persisted. Then I took it to the SPRINT store...apparently, over two years of paying insurance means nothing because they insisted it got wet (the little dot was red inside). Not sure how the dot turned red (IT DID NOT TURN RED), but regardless, they wouldn't fix it. It so happens that a T-Mobile store was right next door. Now I have a HD2 and sold my old Mogul for $5 at my yard sale.
Reply With Quote
Reply

  PPCGeeks > Windows Mobile > WM HTC Devices > HTC Titan

Tags
htc, mogul, problem, rebooting

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


All times are GMT -4. The time now is 01:52 PM.


Powered by vBulletin® ©2000 - 2024, Jelsoft Enterprises Ltd.
Content Relevant URLs by vBSEO 3.6.0
©2012 - PPCGeeks.com