Active sync problems / questions - sprint snap

[btrcp2000]

I just got done fighting with this for my wife's new snap. It kept complaining that the server settings were wrong. I had to go into the owa website and look under mobile devices, and delete her old treo 800 before it would work. maybe there's a one device limit?
hth

[msoprano13]

where would i be able to check that? what gets me is that my snap worked flawless befor the upgrade. do you use activesync in the server addrss or just owa.companyname.com??

thanks