Screen Gap

[digi]

Check you build dates on the phone, you can find it by going to the dialer, and dialing ##778 and pressing send, then choose view. At the bottom of the list, you will see manufacture date.

Mine was built on Sept 27th, and does not have the gap, and has EXCELLENT battery life. However the dimples around the screen housing, the only place they are really holes, is the earpiece area, and mine has cracked and connected the dots all the way from the edge of the screen, near the Verizon logo, all the way back to the center of the notch on the battery cover. I would show a picture, but I returned it in store today for a TP2.

[slumpey326]

I think you are definitely right, my first Imagio I got the day it came out online, had battery problems and definetely screen leakage.

The replacement I got after calling verizon tech and having them sent me a new one has sept 27 build date and no screen leakage. Also the battery is great.

thanks for the find Digi.

[cdodge]

Originally Posted by slumpey326

I think you are definitely right, my first Imagio I got the day it came out online, had battery problems and definetely screen leakage.

The replacement I got after calling verizon tech and having them sent me a new one has sept 27 build date and no screen leakage. Also the battery is great.

thanks for the find Digi.

I jus looked at one of my co workers and he does not have the gap either

[AsItLies]

Very Interesting... seems HTC isn't learning it's lessons! The Sprint Hero (some anyway) has this very same problem.

Don't own one myself but read the forums and those with the problem say it needs to be replaced because it won't be long and you'll find dust under the screen.

Good luck with it, although I'm a sprint user I prefer the look of the Imagio, sad to hear it has the gap problem too though.

[TonyK]

Mine was built Oct 9 and has a gap, so it may not be a when it was built but a manufacturer problem. I ordered mine of line from Verizon, might call to see if i can get it replaced, I have till the 22nd

[cdodge]

i doubt the date would matter either mine was belit in sept and has the problem.

I think htc needs to stop allowing there engineers drink when they are assembling these things

other than this issue i love my imagio.

[ddrum]

September 25th for me.

I have the gap obviously but have great battery life.

Since I have no other issues, I decided to stick with this phone and wait and see what happens with the gap.

If this becomes a problem, I will warranty it out or call customer service. I am sure they would love to sell me what ever is the newest phone for the upgrade price if this was truly a problem.

[cdodge]

so.. knowing that i have a replacement coming i decided to experiment with mine.

I took my two thumbs and put pressure on the screens and slid the screen up so the gap was no longer there.unfortunaely when i took my thumbs off it slid back down. it just seems like it is a plastic overlay that is off centered. i wonder iff the glue could be reheated and to slid it up and have it stay permanatly. of course that is if this actually bothers someone and didnt want to get a replacement.

my replacement should be here tomorrow and i will let you know how it turns out.

does any one else think that its is wierd that the back light for the bottom buttons would even go all the way around the screen?

[cdodge]

got my replacement today and it is 100x better

in the complete dark you can see a slight bleeding aorund the edges but it is even and its not distracting like before. my old one had a good size gap on the top and bottom. i though the gap on the bottom was by design until i saw that my new ones isnt very big.

i am very happy now

[heydr]

i am friends with a verizon flextronics rep and he told me this light leak is normal. if it starts to affect your screen just swap out under a manufacturers defect. until then i wouldnt worry.