problem with power/end button

[rhman]

I had a similar problem just a few days ago with the "Send/Call" button. I took it back to the VZ store and they gave me a new Imagio no questions asked. I had it about a week and a half before this happened. One thing with the button is that it would not respond consistently even when pressed hard. I probably could have lived without the physical "click" but it affected the functionality as well.

I was wondering if this was a wider-spread problem and had planned on posting my experience here. Thanks!

[briannowicki]

Honestly if you're still in your time frame just go exchange it.. there is no reason to try or want to fix a brand new phone you've purchased... obviously you want your moneys worth and not something that seems like it was made in china! Other than that im sure soon/if not already there is a video online about how to fix/ take apart the imagio.. once again though this probably will void warrenty so just get off ur lazy butt and run to the store

[fwaits]

No problems here with hardware buttons. Just figured I'd chime in so people don't think it's a common problem with the device, I'd suspect it's a very small minority. Definitely take it to the store and get them to swap it if you have one like this though. Hardware issues should be covered by Verizon if found quickly, otherwise they are definitely warranty issues HTC should honor.