Anyone else using WM 6.5 with Gmail IMAP?

Sellador · #1 (**permalink**) 10-17-2009, 09:29 PM

I had my previous phone (HTC Touch) set up to access three email accounts: my Exchange account and two separate Gmail accounts via IMAP. It all worked well and, when I deleted a message on the Touch, Gmail would remove that message from the Inbox (it would still be in All Mail so it wasn't really deleted per se). I liked this behavior.

Now with WM 6.5, I set up my Imagio exactly the same way. (And I even went through the menus item-by-item to be sure they were identically configured.) Now, however, when I delete a message on the Imagio, it doesn't remove it from my inbox on Gmail. It just marks it read. That's a real pain.

Does anyone else use Gmail via IMAP with their Imagio and does it behave the way you expect? (I can't use Google direct push. That's really Exchange and you can't have more than one Exchange account in the phone.) Thanks!

chrysalis · #2 (**permalink**) 10-17-2009, 10:01 PM

I have a similar problem too! In addition, I am only able to see mails in the Inbox, but not mails in the Sent box. Can you see your emails in the Sent box?

fwaits · #3 (**permalink**) 10-17-2009, 10:48 PM

Quote:

Originally Posted by chrysalis

I have a similar problem too! In addition, I am only able to see mails in the Inbox, but not mails in the Sent box. Can you see your emails in the Sent box?

For the first issue, try going to the Messaging Tab for that account in TouchFlo, then hit Menu -> Accounts -> Manage Accounts. Select the account you're talking about, then Send/Receive Schedule, then Advanced Settings. Change the option that says "When deleting messages" to 'Delete them off the server'. and hit Done.

For the Sent Items (and other folders) issue, go to the Inbox for that account and select Menu -> Tools -> Manage Folders. Check the box next to Sent Items (and any others you wish) and that will synch with the default stuff from then on. Sent Items is not synched by default.

chrysalis · #4 (**permalink**) 10-18-2009, 10:07 AM

Thanks for the information. I got the first issue solved. However, I don't see "Tools" option when I click Menu under Indox. Note that I am not using Outlook email in my Imagio, does it matter?

fwaits · #5 (**permalink**) 10-18-2009, 01:06 PM

Quote:

Originally Posted by chrysalis

Thanks for the information. I got the first issue solved. However, I don't see "Tools" option when I click Menu under Indox. Note that I am not using Outlook email in my Imagio, does it matter?

The menu is probably too long, you have to scroll down to see Tools. Should be under the "Go to" option.

chrysalis · #6 (**permalink**) 10-18-2009, 07:15 PM

Quote:

Originally Posted by fwaits

The menu is probably too long, you have to scroll down to see Tools. Should be under the "Go to" option.

Got it! I did manage to scroll down. Stupid me...

Sellador · #7 (**permalink**) 10-18-2009, 11:46 PM

Quote:

Originally Posted by fwaits

For the first issue, try going to the Messaging Tab for that account in TouchFlo, then hit Menu -> Accounts -> Manage Accounts. Select the account you're talking about, then Send/Receive Schedule, then Advanced Settings. Change the option that says "When deleting messages" to 'Delete them off the server'. and hit Done.

So Chrysalis, did this solve your problem? It doesn't for me. I started with this setting, tried the one that says move to trash folder (or something like that), then moved back to this one.

On mine, when I set to delete off the server, it just marks them read and doesn't move them out of the Gmail Inbox like it used to on my HTC Touch (WM 6.1). When I set it to move to trash folder, it doesn't even mark them read.

This is really strange because these are the exact settings I had in my Touch and I compared them item by item. Also, this happens on two different Gmail accounts. Does anyone else have any ideas?

chrysalis · #8 (**permalink**) 10-19-2009, 09:48 AM

Yes, it solved the problem on my phone. When I deleted messages on my Imagio, I won't see them in my email program later (Thunderbird, which may not matter)

fluidj · #9 (**permalink**) 10-18-2009, 10:10 AM

I'd advise against anyone using Gmail on exchange to sync calendars. I spent 2 hours deleting literally THOUSANDS of duplicate calendar APPOINTMENTS... yes, appointments...Gmail translates calendar entries to appointment invites in outlook AND duplicates them each and every time you sync. 5 days of push syncing and you can imagine how many duplicates this creates. I blame gmail not HTC or WM for this issue.

makryger · #10 (**permalink**) 10-18-2009, 02:09 PM

Quote:

Originally Posted by fluidj

I'd advise against anyone using Gmail on exchange to sync calendars. I spent 2 hours deleting literally THOUSANDS of duplicate calendar APPOINTMENTS... yes, appointments...Gmail translates calendar entries to appointment invites in outlook AND duplicates them each and every time you sync. 5 days of push syncing and you can imagine how many duplicates this creates. I blame gmail not HTC or WM for this issue.

Can anyone else confirm this behavior? I was just about to switch to the gmail exchange thing. If this is indeed the case, its a pretty big problem!