Stuck on the lock screen

nathanofseattle · #1 (**permalink**) 02-18-2010, 05:51 PM

Has anyone had their Imagio stuck on the lock screen? I move the slider thing to either side and it just stays there! I had to take the battery out and restart the damn device to use my phone again. This only happens every once in a while though. Is there a fix for this?

yatman60 · #2 (**permalink**) 02-18-2010, 06:41 PM

can you give more detail on what you mean by stuck? Is the slider still showing on the screen at the bottom but perhaps maybe appears stuck to the side? Does it actually lock and you can't slide it around? Does the screen go black and sit there?

....... Please provide more detail.

nathanofseattle · #3 (**permalink**) 02-18-2010, 07:05 PM

Sorry, I'll provide more detail. I can move the slider back and forth. When I move it to either side, the slider stays there, but the screen does not unlock. The slider is at the top of the screen. I see my usual lock screen with the clock, appointments, and slider. It appears like the device is still working. It shuts off the screen after the specified time. I just cannot get the screen to unlock.

jbh00jh · #4 (**permalink**) 02-18-2010, 07:39 PM

Is your phone stock or are you running Sense or another custom interface on it ?

s004kcg · #5 (**permalink**) 02-18-2010, 08:01 PM

i have had this happen a few times, fortunately not too often, my registry is set up to unlock if i remove the stylus, have you removed your stylus when this happens to see if the device will unlock?

nathanofseattle · #6 (**permalink**) 02-18-2010, 08:04 PM

I am running the mega cab by TCruz (http://forum.ppcgeeks.com/showthread.php?t=109925). But this problem happened to me before I used this cab and was fully stock.

I played around with it some more and did notice when I turn on owner information to display when device is turned on, I get into the "locked" state I mentioned. I turned off that owner information display when device is turned on and do not run into this problem. Not the end of the world, but I'd like for the owner information to appear when device is turned on.

yatman60 · #7 (**permalink**) 02-18-2010, 08:51 PM

i've had what you describe happen on occassion. It appears that if you don't slide the slider ALL the way right or left, it will stop almost at the edge of the screen and sit there like it's locked. You just need to slide it all the way and given that the screen is resistive, it's sometimes a little tempermental.