Did a hard reset / Phone won't program

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Did a hard reset tonight, my 3rd since October. First two were textbook.

Now my phone won't program when I dial *228. First few times it didn't play the reprogramming music. After an hour's wait, it plays the music but still ends up telling me my phone couldn't be programmed.

I'll probably take it in the the VZW store tomorrow if it still won't program in the morning. Anyone else had anything like this? Would another hard reset help?