Broken Hero - SIGH!!!!!!

[whupps]

So today I take my Hero out of my pocket to turn the volume down and notice a nice chunk missing from the volume rocker. WHAT!!!!!!!!!

I've never dropped it or hurt it, just keep it in my pocket or my hand most of the time. Took it into the store and they said it should be replaced but I need to contact the site I purchased it from (business site for corporate discounts = $29 Hero) for them to replace it. So now I get to deal with this. Just annoying and posting this more to vent than anything.

Anyone else have this happen?

[gazment]

Looks like a manufacturer's defect. I don't see how the heck that is possible. It looks like a perfect slice as if it was done with a razor. Good luck in trying to get a replacement, unfortunetly, sprints replacement policy on cosmetic defects isn't the same as software issues. Unless you flashed a corrupt rom and brought it to the sprint store (which would be wrong), they would give you another handset for free.

[chippillie]

its part of the batt cover see if they will just give you a new cover.

[athlet1c]

That seems to be part of the volume button which justifies replace. Is the unit fully insured my location never fives me a problem you can always call Sprint and speak with a rep they have authority to send another unit to you

[Konfuzion]

It looks like it cracked right on the line of the + sign if you look close.... thats not a good sign.

[whupps]

Originally Posted by Konfuzion

It looks like it cracked right on the line of the + sign if you look close.... thats not a good sign.

That is exactly where it cracked.

[jye75]

Yeah, but at least that's just the battery cover. Might see if the store has a spare one lying around.

[ydoucare]

Originally Posted by jye75

Yeah, but at least that's just the battery cover. Might see if the store has a spare one lying around.

Uh, it's on the actual volume button, not the battery cover.

[highwayman1224]

Originally Posted by ydoucare

Uh, it's on the actual volume button, not the battery cover.

Uh, take your battery cover off & you'll see that the volume rocker IS attached to the battery cover.

[ydoucare]

gotcha