New Problem With Text messages showing up under wrong contact

[rdmetz]

I am having a very strange issue with my Hero. I have had it for about a week. And have tried all solutions I could think of to fix and have searched all over the internet for someone with a similar problem. Please any help would be appriciated this is starting to annoy me into thinking of returning the phone.

I am recieving text messages under a single contact which is actually an email address for my bank of america text alerts onlinebanking.ealerts@bankofamerica.com if I recieve a text from anyone after I have recieved a text from this address all their responses show under this contact in the list of people I have current text message threads with.

If I started a thread with the person before I recieve any texts from that address then they continue to come in under the original thread that I started, but any new threads i try to start by composing a new message to another contact will be listed under that onlinbanking... thread. I am not able to respond to any texts i recieve unless i go to compose new message as all replys go under the onlinebanking thread and are returned to me as undeliverable. This is a hurge issue for me and has made my phone basically useless for texting which is something I need to be able to do as I communicate with most of my friends and family this way.

I have tried a number of "fixes" that I assumed would remedy the problem but none of them have worked. I first tried a third party sms app, handcent and chomp, both of which had the same problem. I tried deleting the thread and starting a new one with a contact and even after deleting the original onlinebanking thread once they reply to me it shows under onlinebanking....

I tired a soft reset after the problem starts still the same after

I tried a factory reset and didnt install any third party apps and once i recieved a text from the onlinebanking... every new text after shows under onlinebanking....

The problem doesnt seem to be related to anything i can put my finger on I've done everything I figured someone would tell me to do before coming here but now I'm stuck and I really dont know how to fix. Please anyone have any issues like this or any ideas on how to fix? Thanks so much for helping me out I'm in love with everything else about the phone but this is becoming a deal breaker for me....and I really dont want it to be.