i cant deal with this crap anymore. im going to go back to my touch if tech support cant get this sync/contacts issue worked out. love the hero but ive never ever ever had so much trouble with sync/contacts. i now have multiple duplicate emails in almost all my contacts. there are more then a few birthdays that are wrong now. and to top it all off now im getting duplicate and triplicate contacts!!! ive wiped the damn thing to factory settings about 7 times now and it still messes up. everything else works great tho.