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Old 09-24-2010, 04:14 PM
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completely reset htc hero?

im selling my htc hero and would like to completely reset my phone. i already did a hard reset but my number still shows up under the "about device" section. is there a way to remove that? thanks
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Old 09-25-2010, 03:42 PM
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Re: completely reset htc hero?

If you have your MSL you should be able to edit it. Of course once it is re-activated on a new line that will do it too.
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Old 09-29-2010, 07:30 PM
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Re: completely reset htc hero?

Do the "svn" reset:
##786# then press "menu" and then tap "reset".
That will get rid of your number.
If you only need to erase your personal info, go to "Settings - Privacy - Factory Data Reset"
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