Re: mms problems
 

im having this problem also i cant download pic mail. i have reset my phone about 5 times already. anyone know what the problem is???

Re: mms problems
 

I'm a Sprint Rep. With my own hero I started having this problem two days ago. I've been to repair centers and on the phone with tech support for about two hours. All this to avoid wiping my phone; well I had no luck.

Things they tried with no results:
1. Send a picture mail to myself
2. Re-program the Hero (MSID)
3. Make sure wi-fi is off
4. Go into settings and select auto-retrieval
5. Finally the rep said, "Is this your phone?" My answer yes, then he says so you know your google account log-in. I reply yes, and then the dreadful news comes. "Would you have a problem wiping your device?"

Time to hang up...lol

Re: mms problems
 

Wipe it. If it fixes it let me know. Here is how you can wipe without a problem...

Make a nandroid backup.
Wipe.
Skip login stuff.
Send an mms to yourself.
Find out if it works then do a nandroid restore.
If I had my buddy's phone I'd try this.

Re: mms problems
 

no, heck my wi-fi doesnt really work either. it will connect but when i try to look up web pages or something it gives an error. so far this phone is pissin me off. i talked to sprint bout the problem for them to tell me they dont know whats wrong

Re: mms problems
 

what is nandroid and where can i find it? i guess i might as well wipe since i dont really have that much stuff on the phone yet anyway. i did a hard reset when i first got it before i ever programmed it tho

Re: mms problems
 

another problem i have is i took a pic of something to send to someone and when i hit menu, share, and messages it gives an error message saying message size limit reached. wtf the phone cant even send pics that it takes?

Re: mms problems
 

Just cause I am weary about shit, if I nandroid backup and hard reset, will I have to root again? Or just restore and be back to where I am right now?

Re: mms problems
 

Yea, you have to take smaller pics to send from the Hero. This is a carrier limit not a Hero limit. Get Handcent, it will readjust them for you.

Nandroid is a backup program that runs on the recovery image. If you are rooted you have it. Since you are asking, you aren't rooted. If you don't want to root I don't know what to say. Maybe new phone if hard reset doesn't fix.

Haha no, hard reset only puts you back to what your phone looks like after a fresh flash. You won't have programs, but you will be rooted and with whatever rom you have on it. If you do a restore it will take you back to exactly when the backup happened, so if it doesn't fix it you can do that.

Re: mms problems
 

If all else fails, there is always email.....

Don't worry, i'm fully aware that that option sucks. Just letting you know its out there....

Re: mms problems
 

Actually email works better for me because I seem to get that in real time. My SMS however is hit or miss. So while its nice to have MMS I don't mind the email option haha.