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  #211 (permalink)  
Old 01-19-2010, 05:27 PM
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Re: Hero $29, Moment $29, Pre $0 & Mifi $0 on Ebay

so how long did the whole process take? i am a new customer, and my status right now on my ticket is "open". i submitted my info on monday, but that was a holiday. just wanting to try to get a potential timeline nailed down. thanks!
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  #212 (permalink)  
Old 01-19-2010, 10:56 PM
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Re: Hero $29, Moment $29, Pre $0 & Mifi $0 on Ebay

Quote:
Originally Posted by lukevega View Post
so how long did the whole process take? i am a new customer, and my status right now on my ticket is "open". i submitted my info on monday, but that was a holiday. just wanting to try to get a potential timeline nailed down. thanks!
Mine took a week before I called, then it was a day after I called in
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  #213 (permalink)  
Old 01-19-2010, 11:20 PM
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Re: Hero $29, Moment $29, Pre $0 & Mifi $0 on Ebay

Quote:
Originally Posted by lukevega View Post
so how long did the whole process take? i am a new customer, and my status right now on my ticket is "open". i submitted my info on monday, but that was a holiday. just wanting to try to get a potential timeline nailed down. thanks!
less than a week... no call. Several people have posted their timeline...read back a few pages.
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  #214 (permalink)  
Old 01-20-2010, 11:39 AM
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Re: Hero $29, Moment $29, Pre $0 & Mifi $0 on Ebay

hey i still got a question if anyone can help confirm.. i got my phone yesterday and i was wondering if anyone who already got thier phone from sprint.com/accenture to go to that website and see if you are STILL eligible...
TIA
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  #215 (permalink)  
Old 01-20-2010, 12:08 PM
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Re: Hero $29, Moment $29, Pre $0 & Mifi $0 on Ebay

Quote:
Originally Posted by lukevega View Post
so how long did the whole process take? i am a new customer, and my status right now on my ticket is "open". i submitted my info on monday, but that was a holiday. just wanting to try to get a potential timeline nailed down. thanks!
can someone spoon me the link to check on order status
TIA
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  #216 (permalink)  
Old 01-20-2010, 12:13 PM
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Re: Hero $29, Moment $29, Pre $0 & Mifi $0 on Ebay

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Originally Posted by gongora View Post
can someone spoon me the link to check on order status
TIA
depends.. can you do me the favor of checking if sprint says your still eligible for an upgrade.. lol
check status here
https://secure.bluefishwireless.net/...kets/index.cfm
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  #217 (permalink)  
Old 01-20-2010, 12:23 PM
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Re: Hero $29, Moment $29, Pre $0 & Mifi $0 on Ebay

Quote:
Originally Posted by elephant007 View Post
I don't have a link in my confirmation email, perhaps Google stripped it out? Can you PM it to me? Then I will go to the link and check... thanks

EDIT: Found link on my own, well actually Google helped


Google is FRIGGIN' AMAZING

Googled it and found this link
https://secure.bluefishwireless.net/...kets/index.cfm
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Originally Posted by gongora View Post
can someone spoon me the link to check on order status
TIA
Yeah I posted it on page 16
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  #218 (permalink)  
Old 01-20-2010, 12:26 PM
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Re: Hero $29, Moment $29, Pre $0 & Mifi $0 on Ebay

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Originally Posted by gangmobb View Post
depends.. can you do me the favor of checking if sprint says your still eligible for an upgrade.. lol
check status here
https://secure.bluefishwireless.net/...kets/index.cfm
i got this email

Quote:
Thank you for your recent Sprint upgrade order. Your request for the HTC Hero has been processed. You should receive your device in 3-5 business days.
i have 4 lines and 1 was eligable for upgrade
checked just now and now all 4 are not eligible

thanks for the link

my status is ...
Ticket Status: Manage More
w00t
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  #219 (permalink)  
Old 01-20-2010, 01:03 PM
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Re: Hero $29, Moment $29, Pre $0 & Mifi $0 on Ebay

Quote:
Originally Posted by gongora View Post
i got this email


i have 4 lines and 1 was eligable for upgrade
checked just now and now all 4 are not eligible

thanks for the link

my status is ...
Ticket Status: Manage More
w00t
Hmmm interesting mines says im still eligible.. now the question is.. buy another hero and sell on ebay an risk a 2 year extension or no.. lol
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  #220 (permalink)  
Old 01-20-2010, 01:08 PM
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Re: Hero $29, Moment $29, Pre $0 & Mifi $0 on Ebay

Quote:
Originally Posted by gongora View Post
i got this email


i have 4 lines and 1 was eligable for upgrade
checked just now and now all 4 are not eligible

thanks for the link

my status is ...
Ticket Status: Manage More
w00t
they tried to do this to me also... I called and spoke to account services and they fixed it instantly.
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