Anyone buy their phone online with BestBuy Mobile???

datboy1212 · #1 (**permalink**) 12-08-2009, 11:24 PM

I recently purchased an HTC Hero through BestBuy which arrived today WOOT WOOT!!! However, it was shipped unactivated and I need to be able to have access to a phone by tomorrow. The paper that came with the phone said the phone would be activated the same day delievered automatically but when I try to turn on the phone, it makes me set up the device manually then advices me to call Sprint Customer Service which the instructions says will cause a delay. Would I just be able to ESN swap online phones or would I need to wait until tomorrow to call best buy?

bwhite4801 · #2 (**permalink**) 12-08-2009, 11:38 PM

You can just do a ESN swap online at sprints website and you will be all set.

zmk76 · #3 (**permalink**) 12-08-2009, 11:51 PM

Just received mine yesterday from bestbuy for
$69 BTW and activated it at sprint.com/activate and it worked just fine.Good luck!

datboy1212 · #4 (**permalink**) 12-09-2009, 12:43 AM

Thanks you guys for the quick response. Problem solved!!