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Old 04-10-2010, 01:09 AM
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Re: HD2 I'm not sold...

Quote:
Originally Posted by sprintgirl View Post
you will be sorry you cancelled you sprint account when the evo launches.
and you should never deal with customer service...only the rep who sells you the phone. my customers are my babies and i go to every length to ensure their happiness and make sure they never have to talk to cs. if we need cs, i will deal with them.
The only cell carrier I had for the past 10 years was sprint and even when I worked for them I wasn't happy with the whole experience. I've had T-mo since November and have no difference in coverage area but a huge growth in customer service. There is no reason to be sorry for dropping sprint and the evo. Just like previous devices, android will be ported to the hd2 for people who want to use that platform, although the specs of the evo aren't necessary to run the android platform. It is just being made to try and keep sprint up to date so they don't go under.
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Old 04-10-2010, 05:06 AM
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Re: HD2 I'm not sold...

Sprintgirl i know you work for sprint and you probably treat your customers with much more respect than most reps, but isnt your oppinion a little bias? Not everyone will be sad they left sprint. I left verizon and am as happy as can be with tmobile now. They always are happy on the phone, extremly helpful, they ask about how good the rep did helping. Sprint CS needs to take some lessons along with a few verizon techs The evo will be great for those who want android, but not everyone wants to go with android. I love the fact that wm has so many options and the option to run android also!
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