When streaming HBO Go and Netflix my phone restarts Help

Try619 · #1 (**permalink**) 05-12-2011, 08:47 PM

Well my problem started about a week or two ago when I went into the Sprint store to replace my bad speaker on my Evo. After they replaced my speaker my phone would randomly restart. It dosen't really restart anymore except after about 10 minutes of watching a movie on HBO Go and Netflix. I'm currently rooted and running Myn's warm 2.2 Rom. Please help I want to watch Netflix on my phone, thanks in advance.

**info[]box1** · #2 (**permalink**) 05-12-2011, 09:42 PM

Wirelessly posted (Htc Arrive: Mozilla/5.0 (Linux; U; Android 2.3.4; en-us; Nexus S 4G Build/GRJ22) AppleWebKit/533.1 (KHTML, like Gecko) Version/4.0 Mobile Safari/533.1)

You should take your evo back to the spcs store and techs run some tests on it for power cycling problems. Heavy video streaming and gps-ing on some devices cause power cycling.

Edit: oh yeah flash something that looks like stock for you go in.

Try619 · #3 (**permalink**) 05-12-2011, 11:11 PM

I'm trying to go back to stock but for some reason I can't get into recovery it stays stuck on the hTc EVO 4G screen.

jonlee83 · #4 (**permalink**) 05-19-2011, 05:59 PM

are you overclocked? maybe a kernel issue?

**AZTECHKA** · #5 (**permalink**) 05-19-2011, 06:59 PM

I'm on the stoc ROM and mine is working just fine...
It's a great little app.
I'm glad we finally got it.
I hope you get your phone issue resolved bro.
p.

Try619 · #6 (**permalink**) 05-20-2011, 04:11 AM

Quote:

Originally Posted by AZTECHKA

I'm on the stoc ROM and mine is working just fine...
It's a great little app.
I'm glad we finally got it.
I hope you get your phone issue resolved bro.
p.

Thanks, well I had to unroot and flash back to stock rom and took my phone into a Sprint repair center and they gave me some BS about the battery not making contact with the port or something like that. So they said they fixed it and my phone worked fine for about a day and then back to restarting randomly. So I took it back and they said that nothing was wrong with my phone and there was nothing that they could do. Whatever! I didn't get mad because after 8 years of dealing with Sprint I know how the system works, i'm not a rookie I know exactly what to say to get a new phone. So I calmly explained that my phone is under manufactors warrenty, I'm a Sprint Premier customer, I've done my research and phones with 0003 hardware build have been known to encounter these restart issues. Futhermore my phone is in excellent condition I spent $30 for best buy to put on a screen protector for my phone so why would I want to just come in one day and lie about my phone not working? My phone is obviously messed up so give me a working phone. That's all I want i'm not trying to run a scam here. Just for kicks I threw in that Sprint is Now tied with Verizon for the best customer service ranking, so I would hate to call Sprint and complain about this. Ruining all the hard work they've done to try and get rid of having the worst customer service label. Needless to say a new phone is being shipped to me in 3-5 days.