HTC Sync Error, on Win7 64bit..

[JDM_SOHC]

Ok so I searched around a bit, and can't find a definite answer to this.. I've tried both versions of HTC Sync "2.0 and 3.0" and on 2.0 it just remains as disconnected, but on 3.0 I get this error in the screen shot below... I'm trying to root my girls phone, but it's hard to root it when it's not recognized... And yes all driver files have been installed...

[JADC]

I know you said all drivers were installed , but check to make sure HTC modem driver is installed and put ur phone on disk drive not HTC sync. Maybe I'm mistaking I was thinking about using QPST.

[JDM_SOHC]

I've never had to do that with the 15+ phones I've rooted before though, kinda weird.. I do appreciate the idea but I don't think that will fix it, I will look into it though.. I just bought my computer like 4 days ago so maybe it's just not broken in yet lol..!!

No but seriously, anyone else experience this issue before..?

[OMJ]

I see that msg in the tray all the time but I never use the sync app....running W7 64bit

[JimSmith94]

First, make sure you're running the newest version of HTC Sync 3.0.5511 for the Evo from here: HTC Mobile Phone Support - HTC EVO.

Leave your phone in disk drive mode when you first connect to be sure you can see your SD card on your computer. That takes a minute or two on my computer, and the Sync error message you showed will probably pop up too.

If that works, while still connected, switch the phone to HTC Sync and in another 30 seconds to a minute, HTC Sync should pop up.

Correction: Link to newest version 3.0.5517 here: http://forum.ppcgeeks.com/htc-evo-4g...-0-5517-a.html

[JDM_SOHC]

Thanks guys... Tried a slough of different things and still get the error... Oh well, I got the phone rooted anyhow so I guess this isn't that important since I use google to sync everything.