New HTC Sync Error

[easy1]

After a clean install of Windows 7 and Outlook 2010 when I replaced hard drive with an SSD, HTC Sync quit working. All other programs work fine.

I've tried the usual, such as making sure I am on sync and not on data. And I'm set for USB debug, etc.

The following attempts all fail:
1. HTC Sync 3.0.5481 "installs", but puts up a taskbar icon of a phone with a white X inside a red circle on a small phone icon on the taskbar notifications. It goes away when you click. When you try and sync you get an error on the EVO saying it can't find HTC Sync.

2. Uninstalled 3.0.5481, did a reboot, and tried 3.0.5422. Same symptoms as above. This version was working perfectly on the previous hard drive.

3. Uninstalled 3.0.54232 and did a reboot. Installed 2.0.40. Now the phone finds HTC Sync, but only the Windows contacts, not the Outlook contacts. A scanpst initally found errors which it fixed, but still no luck.

4. Uninstalled 2.0.40 and did a reboot. Installed the original HTC Sync off the phone. Same symptoms as 2.0.40. Both these used to work in earlier days.

5. Tried CompanionLink trial. It fails with an "invalid class string" error.

Any advice or debugging suggestions would be gratefully received.

[neudof]

What about your phone. Have you rooted, installed a rom, radio, application, ect...?

[kevmo1965]

Wirelessly posted (Mozilla/5.0 (Linux; U; Android 2.2; en-us; Sprint APA9292KT Build/FRF91) AppleWebKit/533.1 (KHTML, like Gecko) Version/4.0 Mobile Safari/533.1)

32 or 64 bit windows and office?

[lkillen]

check in you device manager for any Red 'X's or Yellow '!'

[easy1]

Sorry for not responding to comments on my own post. I've been out of the country with extremely limited Internet access.

I did discover the solution to my problem. Scanpst showed that my Outlook file had a lot of errors in it. After running it 5 times it came up clean. Then both HTC Sync 2 and 3 worked fine.

Hopefully this will help others with mysterious HTC Sync issues. I wonder if it is a cause of a lot of the errors we read about.

[JimSmith94]

Thanks for the tip about ScanPST. I ran it half a dozen times before my PST file was finally fixed. I've run HTC Sync a few times since and it seems okay.