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Old 11-10-2010, 12:58 PM
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WiFi/3G/4G connection problems?

Alright, first I love the phone, had it since launch, but have had a lot of problems recently. One, that brighter burn in light right around the B button on the keyboard has shown up, brought it to Sprint and they said "Never seen this before. Let me ask the techs but I doubt they'll do anything" As he brought it to the techs I went over to their floor model and sure enough, it too had this issue. He brings it back "Since it's cosmetic you have to send it to HTC to fix it. Should take about 2 weeks." Thanks... thought manufacturer's defects were covered under your warranty, Sprint?

Next I was flicking my kickstand in and out just as a nervous habit and now it won't stay in, I have to have it taped in. Anyone know a way to fix that? I think the spring is shot.

And finally, to go with the title of this thread, when I get home from work I turn on WiFi and turn of 3G. It finds my router and connects. It stays connected for a little while then when I turn it back on, it looks as if the WiFi connection isn't even on, doesn't show "Wireless Networks Available" (and yes, it does have Always on Data and the option where it never disconnects from WiFi unless I turn it off) and I have to turn WiFi on and off to get it to see anything. Very annoying. I then saw this problem switch over to the same issue with 3G as well as 4G. Isn't the point of always on data to always be connected and NOT having to restart your services?

I brought the internet issues up to Sprint and their best option? "Update the profile." I'm not 100% positive but I am pretty sure the profile has jack to do with WiFi (and it had been updated already.) I'm not rooted, and have nothing really installed on my system. I've even done a hard reset and still have these problems. Anyone have a solution that doesn't involve waiting two weeks for HTC to determine if there is a problem and then to fix it?

Thanks.
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