Ability to Pull Emails from Exchange Server Fails after a Couple Days

ChronoT52 · #1 (**permalink**) 07-09-2010, 11:49 AM

I've been trying to syncronize my Exchange server from work with my Evo4G. It works fine, pulling the calendar, contacts and emails from the server. After about a day or two, however, I'll stop receiving emails. I can still send them just fine. If I delete the account and recreate it, it will pull the emails again. I've done this twice now.

Any ideas why this is happening? I have a coworker that also has an Evo4G and does not have this problem.

Thank you very much in advance!

toddpedersen · #2 (**permalink**) 07-09-2010, 12:09 PM

Are you using any task killer programs?

Quote:

Originally Posted by ChronoT52

I've been trying to syncronize my Exchange server from work with my Evo4G. It works fine, pulling the calendar, contacts and emails from the server. After about a day or two, however, I'll stop receiving emails. I can still send them just fine. If I delete the account and recreate it, it will pull the emails again. I've done this twice now.

Any ideas why this is happening? I have a coworker that also has an Evo4G and does not have this problem.

Thank you very much in advance!

ChronoT52 · #3 (**permalink**) 07-09-2010, 12:12 PM

Actually, yes I am. Advanced Task Killer.

I would think, though, that when I tell the email account to "Refresh," it would download the emails anyway.

toddpedersen · #4 (**permalink**) 07-09-2010, 12:17 PM

Yes, you would certainly think so, but as I have stated in other threads, and contrary to what many other people seem to think, I believe that Task Killers hurt the performance of the EVO.

It is up to you, but I would uninstall ATK and see if you notice a difference.

Quote:

Originally Posted by ChronoT52

Actually, yes I am. Advanced Task Killer.

I would think, though, that when I tell the email account to "Refresh," it would download the emails anyway.

ChronoT52 · #5 (**permalink**) 07-09-2010, 01:22 PM

Alright - I deleted the task killer. Hopefully that will fix the problem!

Appreciate the help!

**brownhornet** · #6 (**permalink**) 07-09-2010, 02:24 PM

Not really related to the exchange thing.. but I can definitely confirm that my battery is better and I actually have fewer FC without ATK.

ChronoT52 · #7 (**permalink**) 07-13-2010, 11:24 PM

Just as a followup, getting rid of the task killer seems to have fixed the sync issues. Thank you all for the help!

tool2269 · #8 (**permalink**) 07-14-2010, 07:11 AM

hmm, ok guys, you convinced me to try the native mail app and delete the task killer.

marctronixx · #9 (**permalink**) 07-14-2010, 08:15 AM

i have been using the native mail app for exchange since the hero days. works just fine.

**ycats** · #10 (**permalink**) 07-14-2010, 08:21 AM

okay, I had been having exchange issues too, glad to know what the culprit was.......however, no that I've unstalled the task killer, what do you use to close out all those programs/apps?