Advice on returning EVO

TCKelsey · #1 (**permalink**) 06-28-2010, 01:55 PM

Hey, I just got my EVO yesterday and let me just say, coming from the TP2 i LOVE this phone its amazing. But already on the first night I notice light leaking through the bottom under the menu button. And I have a "crackling" earpiece. My call quality is absolutely terrible, its scary how bad it is. I bought the phone from Best Buy so I have 30 days to return. Should I go ahead and return it and hopefully get one thats not a lemon, or should I wait maybe 2 weeks and hopefully the new batches will have these problems fixed?

What is your advice/experience?

Thanks, Kelsey

Donatom3 · #2 (**permalink**) 06-28-2010, 01:57 PM

Quote:

Originally Posted by TCKelsey

Hey, I just got my EVO yesterday and let me just say, coming from the TP2 i LOVE this phone its amazing. But already on the first night I notice light leaking through the bottom under the menu button. And I have a "crackling" earpiece. My call quality is absolutely terrible, its scary how bad it is. I bought the phone from Best Buy so I have 30 days to return. Should I go ahead and return it and hopefully get one thats not a lemon, or should I wait maybe 2 weeks and hopefully the new batches will have these problems fixed?

What is your advice/experience?

Thanks, Kelsey

These aren't common issues, so go for a replacement asap. My call quality is great. Sounds like you have a defective earpiece.

rooster94 · #3 (**permalink**) 06-28-2010, 01:58 PM

Quote:

Originally Posted by Donatom3

These aren't common issues, so go for a replacement asap. My call quality is great. Sounds like you have a defective earpiece.

I would do the same thing. You probably do have a defective earpiece. Get that sucker replaced!

**thacounty** · #4 (**permalink**) 06-28-2010, 02:04 PM

What Best Buy has Evos in stock?

rooster94 · #5 (**permalink**) 06-28-2010, 02:05 PM

Quote:

Originally Posted by thacounty

What Best Buy has Evos in stock?

You know thats an excellent question. Probably not very many and if they do have them it probably won't be for very long.

TCKelsey · #6 (**permalink**) 06-28-2010, 02:19 PM

Well I live in Miami and I just walked in and got one..

rooster94 · #7 (**permalink**) 06-28-2010, 02:20 PM

Quote:

Originally Posted by TCKelsey

Well I live in Miami and I just walked in and got one..

Lucky....

#8 (**permalink**) 06-29-2010, 01:08 AM

My local best buy is having an unofficial evo exchange list...the bbmobile manager told me they dont know when a fresh batch will come in...but since i was on the list b4 my 30 days were up i should be good.....its not our fault they are out of stock to exchange for defects...soo talk to the manager at your best buy.