Seidio Innocase II scratches EVO, Seidio willing to replace w. new rubberized version

[Loman]

I need a replacement case since it fits loosely and scratched up my EVO. Didnt want to wait for Bestbuy to stock them (even then not guaranteed its the improved cases), I filled out Seidio's rma form online on 6/25 and got the approval 6/29. Seems they are sending me the replacement first, then I send back my old case in the same box with a prepaid label. Here's the email I got from them:

Thank you for your request. We have approved your application. An advance replacement with a pre-paid return label will be sent out in 1-2 business days. Please return the defective product back to us after received the replacement.

11152 Westheimer, #158
Houston, TX 77042

If you have any questions, please feel free to contact us.

Note: the replacement will be charged to your account, if we do not receive the return product within 14 days from the delivery day).The returned product(s) must be complete with no missing parts (components, user manual, ect.). All Software, Gift Certificates, Clearance Items, Applied Discounts, Custom Duties and Taxes, and Shipping and Handling Fees are NON- REFUNDABLE.

Regards,

Return Department
rma@seidioonline.com

[Iron.Wraith]

Hate to post again..... Just put in the other thread that my replacement arrived today. My case never caused any scratched but i used clear tape out the wazoo on the inside to snug it up. The new case is awesome and fits very tight like it should. Rubberized coating on the inside and larger felt. Seidio was prompt and courteous I have to say.

[RicoRich196]

Originally Posted by Iron.Wraith

Hate to post again..... Just put in the other thread that my replacement arrived today. My case never caused any scratched but i used clear tape out the wazoo on the inside to snug it up. The new case is awesome and fits very tight like it should. Rubberized coating on the inside and larger felt. Seidio was prompt and courteous I have to say.

Agreed, receieved my replacement today and it's wayyyy better than the original. No creaks or loose feeling and it just fits way better.