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  #1 (permalink)  
Old 07-01-2011, 06:38 PM
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Can't make outgoing calls.

I am having problem when making outgoing phone calls. When I dial out I see the number connected but no voice or ringing. I did the system profile update and prl still happening.
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Old 07-01-2011, 06:53 PM
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Re: Can't make outgoing calls.

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Originally Posted by furiousgtz View Post
I am having problem when making outgoing phone calls. When I dial out I see the number connected but no voice or ringing. I did the system profile update and prl still happening.
Did you try to reboot?
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Old 07-01-2011, 06:55 PM
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Re: Can't make outgoing calls.

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Did you try to reboot?
Several times and took the battery out waited for few mins.
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Old 07-01-2011, 06:58 PM
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Re: Can't make outgoing calls.

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Several times and took the battery out waited for few mins.
Can you get on the web with it?
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Old 07-01-2011, 07:02 PM
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Re: Can't make outgoing calls.

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Can you get on the web with it?
Web works great and strong 4g signal.
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Old 07-01-2011, 07:03 PM
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Re: Can't make outgoing calls.

Have you tried speakerphone?

Just brain storming...
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Old 07-01-2011, 07:12 PM
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Re: Can't make outgoing calls.

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Originally Posted by scrosler View Post
Have you tried speakerphone?

Just brain storming...
Speaker its simply mute. I called the person using different phone and the person on the other end did not get any call.

I did system/prl update.

I even called local restaurants using the number same thing.
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Old 07-01-2011, 07:13 PM
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Re: Can't make outgoing calls.

Take it in or call sprint on another line and troubleshoot it. I had this happen once before and something was actually wrong on there side.

Good luck and let us know how it works out.
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Old 07-01-2011, 07:21 PM
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Re: Can't make outgoing calls.

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Originally Posted by scrosler View Post
Take it in or call sprint on another line and troubleshoot it. I had this happen once before and something was actually wrong on there side.

Good luck and let us know how it works out.
I am on the phone right now. she is telling me to hard reset. she is refusing me to to do manual phone.
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Old 07-01-2011, 07:24 PM
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Re: Can't make outgoing calls.

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Originally Posted by furiousgtz View Post
I am on the phone right now. she is telling me to hard reset. she is refusing me to to do manual phone.
Yeah, I was going to say hard reset as well... Thats such a PIA though.

I had a n issue earlier where I could not get data. I had to hard reset to get data back.
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