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  #51 (permalink)  
Old 06-21-2011, 10:20 AM
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Re: Premier early order date 6/21!

Quote:
Originally Posted by head honch View Post
apparently Telesales does not have the 3D in their system i tried placing an order last nite and this morning, and nothing after trying online again....once i got off the phone i decided to try online again and i went thru the Engadget link that led you to the Community Board on Sprint, and was able to successfully process my order, but i screwed up my e-mail addy so i have to keep the confirmation # to track my order, and i definitely called again to see if i could bump up the shipping to overnite, but failed to do so over there phone so i guess we're getting out phones earliest Thursday or Friday right on time with everyone else on the 24th....so much for Premier status....

**sidenote they also told me that if they have the phone in a corporate store they can validate your premier status and you can walk out with your phone....i highly doubt that, but i'll give it a try during lunch today with a few stores in the midtown area....good luck to everyone else tryna get thru
good luck and please keep us posted!
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  #52 (permalink)  
Old 06-21-2011, 10:23 AM
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Re: Premier early order date 6/21!

On the phone with telesales as we speak. They couldn't help me. Said I needed to go in to the store to order. I had him transfer me to technical support to see about online ordering since the phone isn't showing up online. I'm on hold. It doesn't sound like anyone knows anything.
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  #53 (permalink)  
Old 06-21-2011, 10:26 AM
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Re: Premier early order date 6/21!

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Originally Posted by uofajac View Post
On the phone with telesales as we speak. They couldn't help me. Said I needed to go in to the store to order. I had him transfer me to technical support to see about online ordering since the phone isn't showing up online. I'm on hold. It doesn't sound like anyone knows anything.

you gotta go to this link: www.sprint.com/ftbredbud29

hope it works out for ya
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  #54 (permalink)  
Old 06-21-2011, 10:29 AM
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Re: Premier early order date 6/21!

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Originally Posted by hidaya View Post
good luck and please keep us posted!

i was able to correct my e-mail addy, but nothing on the shipping the customer service guy was really helpful and even tried to bump up the shipping, but had no luck...he made it sound as if we're getting our phones either Saturday (which isn't happening) or Mon-Tuesday instead of 2 business days I'm really not happy with it, but what can i do this is what i get for an "Early Purchase" next time i know to go straight to the store on RD atleast i'll get it with everyone else
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  #55 (permalink)  
Old 06-21-2011, 10:48 AM
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Re: Premier early order date 6/21!

Telesales can't help you, if you are a premier customer go to Sprint.com and click on the Premier link then "Go to Sprint Community, log in, and then go to Premier Community and you will find the link in the Premier Forums! Got mine ordered!

You can find the Premier section by going to this top page and then clicking on the Premier Community Forums under Spaces. You must be logged in."
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  #56 (permalink)  
Old 06-21-2011, 11:13 AM
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Re: Premier early order date 6/21!

this link is the online version of the email that was sent this am, just click on "get it now"

Sprint - Premier customers buy the HTC EVO 3D before anyone else
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  #57 (permalink)  
Old 06-21-2011, 11:50 AM
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Re: Premier early order date 6/21!

Okay I got 'er done!! Got the order confirmed, despite having to spend an hour and a half on the phone. Kudos to Janelle the Sprint rep that finally made it happen!!!
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  #58 (permalink)  
Old 06-21-2011, 01:53 PM
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Re: Premier early order date 6/21!

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Originally Posted by OMJ View Post
I tried getting the credit but was told I have to be within 6 months of contract expiration. They just reset my upgrade last week, so I get the full upgrade, but contract expires 6/2012....oh well, at least I've got full upgrade.

they did offer the credit on another line a few weeks ago, but it was only $45.
Quote:
Originally Posted by draghn View Post
Hey, if you wanted to try my method, maybe it'll work for you.

I posted it here:
http://forum.ppcgeeks.com/htc-evo-3d...ml#post2117276
When I tried to get the credit, I was actually trying to resolve a issue on my last bill. The rep was gonna credit my account $40.....I checked today to see if it was there......it was $45, and when I looked at the details, it said it was a for a contract renewal....sure enough my line's contract was pushed to 6/2013.....got on chat today, and got the $40 credited that I didn't get.....so I got the renewal credit after all
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  #59 (permalink)  
Old 06-21-2011, 03:22 PM
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Re: Premier early order date 6/21!

This link worked for me: Sprint

I am eligible for a 2-year renewal discount and spoke with retentions on Sunday to receive a loyalty credit. I didn't have any problems placing the online order for an EVO 3D this morning, however the order (now 5 minutes old) shows the product is currently on backorder.
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  #60 (permalink)  
Old 06-21-2011, 06:00 PM
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Re: Premier early order date 6/21!

Anyone have a tracking number on their order yet?
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