ActiveSync only connecting as guest

jmz768 · #1 (**permalink**) 10-17-2009, 02:14 PM

I was having an issue with my phone where it wasn't being detected by my PC. Turned out that the charging port was bad and it was replaced with a new phone. AS will now connect but only as a guest. I've tried deleting and reinstalling AS on my PC but still nothing changes. There are no relationships set up so I have nothing to delete. Any ideas?

Jocelyn84 · #2 (**permalink**) 10-17-2009, 02:30 PM

Start > settings > system > About > Device ID and then change the name of the device to whatever the name of your last one was. That's the only thing I can think of...

jmz768 · #3 (**permalink**) 10-17-2009, 04:38 PM

Quote:

Originally Posted by Jocelyn84

Start > settings > system > About > Device ID and then change the name of the device to whatever the name of your last one was. That's the only thing I can think of...

Tried it and nothing changes.

**MrObvious** · #4 (**permalink**) 10-17-2009, 10:15 PM

Open Device Manager and delete the driver.

jmz768 · #5 (**permalink**) 10-18-2009, 10:18 AM

Quote:

Originally Posted by MrObvious

Open Device Manager and delete the driver.

Nothing changes.

**bradart** · #6 (**permalink**) 10-18-2009, 10:45 AM

Quote:

Originally Posted by jmz768

Nothing changes.

Take screenshots of exactly whats happening and call us in the morning.

jmz768 · #7 (**permalink**) 10-18-2009, 11:08 AM

Woot I figured it out. There's a registry setting on my PC for "guest only" and it was set to 1. I changed the value to 0 and it's working now.

Thanks for the replies.

**MrObvious** · #8 (**permalink**) 10-18-2009, 01:30 PM

In case someone Googles this thread, what is the registry key you changed?

jmz768 · #9 (**permalink**) 10-18-2009, 01:59 PM

HKLM/Software/Microsoft/Windows CE Services/Guest Only